How to Get Your Mortgage Statement from CIBC: A Comprehensive Guide

Getting your mortgage statement is an essential part of managing your home loan. It provides essential information, such as your payment history, remaining balance, and interest details. Here's a complete guide on how to get your mortgage statement from the Canadian Imperial Bank of Commerce (CIBC) using different options: online banking, the mobile app, and customer service call.

Online Banking

One of the most convenient ways to access your CIBC mortgage statement is through online banking. Here's how:

• Visit the CIBC website and select "Online Banking" from the top-right menu.
• Key in your card number and password, then click on "Sign On".
• Upon successful login, click on "My Accounts" and choose "Mortgage" from the drop-down menu.
• Your mortgage statement should be available for download in the "Documents" section. If it's not, contact CIBC for help.

Mobile App

In today's digital age, mobile banking applications offer an alternative, easy, and user-friendly platform to access your banking information. Here's how you can get your mortgage statement using the CIBC Mobile Banking App:

• First, download the app from Google Play Store or Apple App Store.
• Then open the app and log in with your CIBC online banking credentials.
• Once logged in, tap on the "Account" option then select "Mortgage" from the menu.
• Tap on "Documents" to see your mortgage statements.

Customer Service

If you are not comfortable using online platforms, or if you run into any trouble, you can always call CIBC Customer Service. Here's what to do:

• Dial 1-800-465-2422, the official hotline for CIBC Client Care.
• A customer service representative will answer your call. When they do, ask them to send your mortgage statement.
• You may be asked to provide some details for verification purposes, such as your account number and personal information.
• After your identity has been verified, the representative will then mail or email the mortgage statement to you.

The CIBC offers a variety of ways for its clients to access their mortgage statements. Whether you prefer using an online platform or talking with a customer service representative directly, getting your mortgage information is as simple as a few clicks or a phone call. Always keep track of your mortgage details to ensure you stay on top of your home ownership finances. Should you have further queries, don't hesitate to contact the CIBC client care.