Finding Your CIBC Void Cheque: A Complete Guide

Are you amongst the vast majority of people who seldom use cheques, and now find yourself uncertain about where to find a void cheque information in your CIBC account? Not to worry, this guide is precisely what you need. It will walk you through three easy alternatives to find a CIBC void cheque: online banking, mobile banking app and calling customer service. Let's cut to the chase!

OPTION 1: Online Banking

One of the quickest ways to obtain void cheque information is through the CIBC Online Banking system. Here's how:

• First, navigate to www.cibc.com and log into your account using your card number and password.
• Once logged in, go to the "My Accounts" section, listed at the top left of your dashboard.
• Select the account you need the void cheque for.
• Find and click on the 'Void Cheques' link. It should be listed as an option within the 'More Services' tab.
• Upon clicking, it will generate an image of a void cheque for your selected account, containing all necessary details, including your financial institution number, branch transit number, and account number.
• You can then use the 'Print' function to print the cheque. Also, you can download and save it for future reference.

OPTION 2: Mobile Banking App

If you prefer using your smartphone, CIBC's mobile banking app provides an equally effective solution. Here are the steps to retrieve a void cheque using your CIBC Mobile Banking App:

• Open your CIBC Mobile Banking App; if you haven't installed it yet, it's available on both Google Play Store and the Apple App Store.
• Log in with your card number and password.
• Go to the 'More' tab in the lower right corner.
• From the available options, select 'Void Cheque' under the 'Banking Services' section, and follow the prompts.
• Once the void cheque image generates, you can take a screenshot or use the share function to email it to yourself or a third party.

OPTION 3: Call Customer Service

Even with the modern methods available, there are times when speaking to a real person is the best way forward. If you prefer a more human touch or encounter difficulty with the steps above, CIBC’s customer service can help. Here's how:

• Call the CIBC's customer service line: Dial 1-800-465-2422, available 24/7.
• Follow the voice prompts until you reach a customer service representative.
• Provide all necessary information to verify your identity.
• Request for a void cheque, and it will be mailed to your registered address. This process may take a few days, so plan accordingly.

With these three options, finding your CIBC void cheque doesn’t have to be a stressful task. Whether you prefer browsing online, using your smartphone, or talking to a customer service representative, CIBC's diversified services have got you covered.