How to Link Your Journie Card to CIBC Card: A Comprehensive Guide

In today's digital era, linking rewards cards to banking cards is advantageous, convenient, and essential. If you're new to this practice, learning how to link your Journie Card to your CIBC Card is a practical skill to master. Let’s look at the process you can follow to achieve this through online banking, mobile app, or by calling customer service.

Option 1: Linking Your Journie Card to CIBC Card via Online Banking

Online banking is a quick, efficient option. To link your Journie Card to your CIBC Card using this method, start by logging into your CIBC online banking account. Once logged in, follow these steps.

• On the account dashboard, search for the option labeled “Connect Card.”
• Select 'Journie' from the drop-down menu.
• Enter your Journie Card number in the relevant field.
• Click on "Submit" to complete the task.

Note: Ensure you have your Journie Card at hand because the card number might not be available online.

Option 2: Linking Your Journie Card to CIBC Card via Mobile App

The mobile app is a handy tool for linking your cards. If you prefer this option, begin by downloading the CIBC Mobile Banking App from your mobile device, and follow these steps.

• Open the CIBC mobile app and log in to your account.
• Tap on the menu icon situated at the top left corner of your screen.
• Select the “Card Connections” option.
• Choose 'Journie' in the selection provided.
• Enter your Journie Card number and tap on "link."

That's it; your Journie Card is now connected with your CIBC Card, enabling you to earn rewards points more conveniently when you fill up at participating stations.

Option 3: Linking Your Journie Card to CIBC Card via Customer Service

Maybe you’re not comfortable with online or app-based services, or perhaps you've encountered a technical issue. In these cases, calling customer service is always a viable option. Here's how:

• Contact CIBC customer service at their toll-free number, available 24/7.
• Follow their automated prompt or ask to speak with a representative.
• Tell the representative that you want to link your Journie Card to your CIBC Card.
• Provide the necessary card and personal information data.

Customer service representatives may verify your identity for security purposes before processing your request. Also, have both cards on hand before making the call.

Regardless of the linking method you choose, remember to double-check your banking app or online account to confirm that the linking process was successful.

Now that you know all the methods, choose the one that suits you best. Happy banking!