How To Close Cibc Chequing Account

how to close cibc chequing account

Closing Your CIBC Chequing Account: A Comprehensive Guide

In today's digital age, convenience is key. Every transaction, from shopping to banking, has been modified to be conducted through a few taps on a screen. However, it’s just as important to know how to close a bank account as it is to open one. Sometimes, you may find a better rate elsewhere or no longer require a certain type of account. In this article, we will guide you step by step on how to close a CIBC chequing account via three methods: online banking, mobile app, and customer service call.

Closing Account through CIBC Online Banking

Online banking has become a boon for those who prefer to handle their financials from the comfort of their homes. CIBC Online Banking offers a simple process to close your account. Here's how:

  • Firstly, navigate to the CIBC homepage and log in to your online banking profile using your card number and password.
  • Once logged in, click on 'Customer Services' from the menu, then select 'Bank Accounts'.
  • In the next window, find your chequing account details and click on ‘Close Account’.

Closing Account through CIBC Mobile App

For those always on the go, the CIBC mobile banking app is a more convenient option for banking needs. Similar to the online banking option, follow these steps to close your account:

  • To begin with, launch the CIBC Mobile Banking App on your smartphone.
  • Login to your profile using your card number and password.
  • From the main menu, select 'Customer Services', then under the 'Bank Accounts' section, click on 'Close Account'.
  • Select the cheque account you wish to close, then confirm your request.

Considering that it is a significant transaction, CIBC may require additional user verification for this process. You may be prompted to answer security questions or confirm via registered email or phone number.

Calling CIBC Customer Service for Account Closure

If you are more comfortable discussing with a representative or have questions about the process, you can choose to call the CIBC customer service line. Here are the steps you can follow:

  • Dial the CIBC Customer Service number, which you can find at the back of your debit/credit card or on their official website.
  • When connected, you'll first interact with an automated system. To navigate this, say "Close account" when prompted about the purpose of your call.
  • Once a representative is on the line, notify them about your intention to close the account.

Prepare to answer security questions for identity verification. Also, it would be helpful to ask about any final transactions or checks that might still be processing. They can assist you in transitioning smoothly without any lingering financial issues.

In all three methods, after initiating the account closure, check if your account is indeed closed. You can do this by trying to log into the account a few days after your request or checking your email for a confirmation message from CIBC. Make sure you don't leave any funds in the account before closure, as this might complicate the process.

With this guide, you hold the keys to simplify your banking experience with CIBC. Remember, it's essential to ensure all transactions and pending payments are finalized before shutting your account down. Happy banking!