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How to Find Your CIBC Branch Number: Comprehensive Guide

If you’ve just opened an account with the Canadian Imperial Bank of Commerce (CIBC), you might be wondering how to find your CIBC branch number. Or perhaps you've been with the bank for years, but you need to provide this number for a specific transaction. Regardless of the reason, this article provides three easy methods to find your CIBC branch number. We’ll guide you through online banking, the mobile app and calling customer service so that you can choose the option that works best for you.

Finding Your Branch Number Through Online Banking

The most convenient way to find your branch number from the comfort of your home is through CIBC's online banking portal. You’ll need to have your account information readily available to log in to your account.

• Head to the CIBC online banking login page.
• Type in your Card Number and Password, then click on 'Sign On'.
• At the online banking dashboard, click on the account for which you need the branch number.
• On the account page, look for your 'Account Details'. Here, the branch number is usually represented as the first five digits of your full account number.

If you've forgotten your password or can't access your account, click on the 'Forgot your password?' link on the sign-in page or contact CIBC's customer support.

Using the Mobile App to Locate Your Branch Number

If you prefer mobile banking, you can also find your branch number through the CIBC Mobile Banking App. The process is almost similar to online banking.

• Open the CIBC mobile banking app on your device.
• Enter your Card Number and Password, then select 'Sign On'.
• Navigate to the account for which you need the branch number.
• Find your 'Account Details'. Your branch number will be the first five digits of your full account number.

Please note, if you have not yet downloaded the app, you can do so from either the App Store or Google Play Store. Ensure that you have your banking details handy for an easy setup process.

Calling Customer Service to Find Your Branch Number

If you're not comfortable with finding your branch number online or through the app, you can always call CIBC's customer service for assistance. They're available 24/7 and can quickly provide you with the information you need.

• Dial 1-800-465-2422 for English service or 1-800-931-6736 for French service.
• After you get connected, choose the option that leads you to “Account Information”.
• Provide your account number and other identifying information as requested by the system or representative.

Remember, never share sensitive information unless you're sure you're speaking with a legitimate CIBC representative. Always verify the identity of the customer service representative before divulging details.

Whether you prefer online, mobile, or telephone banking, CIBC has made it simple to find your branch number. Just decide which method is most convenient for you and follow the above steps. Once you have your branch number, you'll be better equipped to manage your transactions smoothly.