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How To Block Your CIBC Credit Card: A Comprehensive Guide

In today's digitized world, where cybersecurity risks often lurk, losing your credit card or having it stolen can be a distressing experience. But don't panic. This detailed guide will help CIBC clients to learn three different yet effective ways to block your CIBC Credit Card—through Online Banking, Mobile App, and Customer Service Call—and give you peace of mind.

1. Blocking CIBC Credit Card via Online Banking

One of the fastest ways to block your CIBC credit card is via online banking. Simply follow the steps outlined below:

• Visit the CIBC official website and click on the 'Sign On' button on the right upper corner.
• Enter your card number and password to login to your account.
• After logging in, select the 'Customer Services' tab.
• From the listed options, select 'Report a Lost or Stolen Card'.
• You'll be directed to a new page where you can select the card in question and confirm the card blockage.

This will immediately block your card, and a new one will be sent to your registered address unless you've countermanded this direction.

2. Blocking CIBC Credit Card using the Mobile App

If you prefer handheld convenience, blocking your card through the CIBC mobile app is a worthwhile option. Follow these steps:

• Download the official CIBC Mobile Banking App from Google Play Store (for Android users) or Apple App Store (for iOS users).
• Open the app and sign in using your online banking credentials.
• Tap the menu icon, then navigate to 'Customer Services.'
• Select 'Lost or Stolen Card' from the options.
• Choose the card you want to block and confirm the action.

Your credit card will be immediately blocked, and a new one will promptly be mailed to your address.

3. Blocking CIBC Credit Card through Customer Service Call

Lastly, for those who prefer personal assistance, a call to CIBC customer service will get the job done. Here's how:

• Dial 1-800-663-4575. This is CIBC's Credit Card Services toll-free number that's available 24/7.
• Follow the automated instructions. When directed, select the 'Lost or Stolen Card' option.
• Upon getting connected with a representative, verify your identity by answering a few security questions.
• Once your identity is confirmed, request to block your card. Share the necessary details about your card to proceed with its blocking.

The bank will promptly block your card and initiate the process of sending you a new one.

Extra precaution on your part, such as regularly reviewing your account transactions and promptly reporting any irregularities to the bank, can save you a lot of headaches later. With the convenience of their Online Banking, Mobile App, and Customer Service, CIBC has made it easy and quick to block your credit card whenever the need arises.

While this guide gives you the necessary steps to protect yourself in complicated scenarios like card loss or theft, the best way to stay safe is always prevention. Guard your credit card details zealously, remain vigilant of any suspicious activities, and never delay in taking corrective measures.

Conclusion

Having your credit card lost or stolen doesn't have to be a nightmare. The important thing is to act quickly. Thankfully, CIBC provides you multiple options to block your card regardless of your circumstance, preference or location. So whether you choose to block your card via online banking, mobile app or by calling customer service, the process is straightforward, convenient and swift. Stay safe!