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Introduction

Interac e-Transfers have emerged as one of the easiest and most reliable ways to transfer money between individuals and businesses. This article will provide step-by-step guidelines on how to receive an Interac e-Transfer with the Canadian Imperial Bank of Commerce (CIBC), utilizing multiple platforms, including online banking, mobile app and through calling customer service.

Receiving an Interac e-Transfer through CIBC Online Banking

Receiving funds via CIBC online banking is straightforward. Here's how you can do it:

• Log into your CIBC online banking account.
• Check your email or text messages for the e-transfer notification.
• Click on the provided link, which will redirect you to the Interac e-Transfer website.
• Choose CIBC from the list of financial institutions.
• Login again if required, and choose the account where you want to deposit the money.
• Answer the security question correctly if one has been set up by the sender.
• Confirm the details and complete the deposit.

And voila! The transferred money should now be in your selected account.

Receiving an Interac e-Transfer through CIBC Mobile App

Just as with the online banking method, a customer can receive e-transfers conveniently using the CIBC mobile app. The steps are as follows:

• Open the CIBC mobile app and sign in.
• Tap on the 'e-Transfer' option found on the main menu.
• Choose the 'Received Request' or 'Pending' tab.
• Select the e-transfer notification and tap 'Details.'
• Select the account where you'd like the funds to be deposited.
• If a security question is set, answer it correctly.
• Review and confirm the transaction details.

The money should then be safely transferred to your account in real-time.

Receiving an Interac e-Transfer by Calling CIBC Customer Service

If you prefer a more personal touch or are encountering difficulties with digital methods, you can receive your Interac e-Transfer via CIBC's customer service. Here's the process:

• Reach out to CIBC's customer service hotline.
• After verifying your identity for security purposes, inform the representative that you have received an Interac e-Transfer you wish to deposit.
• Follow the representative's guided instructions to confirm the e-transfer details and deposit.

Note that this process might take a bit longer due to necessary verification steps. However, you'll receive personalized assistance and answers to any questions you may have.

Conclusion

Receiving an Interac e-Transfer with CIBC is designed to be user-friendly and efficient, whether you're using the online banking platform, the mobile app, or calling customer service. With these options at your disposal, you can enjoy quick, seamless transactions right at your fingertips or with the help of a live representative. Always remember to verify your transaction details carefully and never share your security answers with anyone.