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How to Get a Void Cheque from CIBC: An Easy Guide

In today's digital era, banking has been transformed with the development of mobile apps and online banking platforms. Among the many features these platforms offer is void cheque generation, saving you from a trip to the bank. This comprehensive guide will walk you through the steps to get a void cheque from the Canadian Imperial Bank of Commerce (CIBC) using three different options: online banking, mobile app, and calling customer service.

1. Online Banking

Accessing banking services is much easier in the internet age. All you need is a computer or mobile device with internet access. Here's a step-by-step breakdown on how to get your CIBC void cheque from the convenience of your home or office:

• Log into your CIBC online banking account from your computer.
• Go to the "Accounts" section and select the account you'd like a void cheque for.
• Click the "Void Cheque" link, usually found under the "Account Details" section.
• Once the void cheque pops up, print it or save it to your device.

2. Mobile App

If you're always on the move, CIBC's mobile app enables you to manage your finance right from your smartphone. Here's a simple guide on how to access a void cheque through the CIBC mobile app:

• First, ensure you have the CIBC mobile app installed. If you don't, download it from the App Store or Google Play Store.
• Login using your online banking details.
• Look for the "More" menu at the bottom right of the home screen and tap to open.
• Select "eDocuments" and then select the account for which you need a void cheque.
• On your account page, click on "Void Cheque".
• Your void cheque should appear, and you can save it on your phone, email it or print it out.

3. Calling Customer Service

If for some reason you're unable to navigate the online banking or mobile app, don't despair. CIBC's customer service is available to assist. Here's a step-by-step guide on how to get your void cheque by calling customer service:

• Dial CIBC's customer service number: 1-800-465-2422. For the hearing impaired, the number is 1-800-465-7401.
• Once connected, choose "banking" from the automated menu.
• Follow the prompts to speak with a customer service representative.
• Inform the representative that you need a void cheque and provide them with the relevant information, such as your account number.

In conclusion, CIBC provides three easy ways to get a void cheque: online banking, mobile application, or calling customer service. Each method is designed to fit the convenience and comfort of every CIBC customer. As digital banking continues to evolve, financial tasks are becoming easier and more possible to do remotely. Follow these steps to access your CIBC void cheque, and take control of your banking experience.