How to Obtain a Bank Draft from CIBC: A Comprehensive Guide

Canadian Imperial Bank of Commerce (CIBC) is one of the largest banks in Canada, offering a variety of services including office banking, online and mobile banking, as well as customer service assistance. One such service that the bank provides is the provision of bank drafts. This guide will walk you through how to get a bank draft from CIBC through various channels – namely online banking, mobile app, and via a call to customer service.

1. Getting a Bank Draft through Online Banking

The easiest and most convenient way to obtain a bank draft from CIBC is through the bank's online banking platform. Here are the steps:

• Log in to your CIBC Online Banking account.
• Click on the "Customer Services" tab.
• Look for the option that says "Order a Bank Draft" and click on it.
• Fill in the necessary details such as the amount, the payee's name, and the currency.
• Review all the details and once you have confirmed them, click on "Continue".
• Click on "Confirm" if all the bank draft details are correct.

Once the bank draft is processed, you can choose to pick it up at your nearest CIBC branch or have it mailed to your registered address.

2. Using the Mobile App

Aside from online banking, CIBC also allows its customers to request a bank draft through their mobile app. You can make this request wherever you are, at any time. Here's how:

• Open the CIBC Mobile Banking app on your mobile device and log in to your account.
• Click on the "More" section at the bottom of the screen.
• Select "Bank Drafts" from the drop-down menu.
• Provide the necessary information, including the amount and the payee's details.
• Review the details and click on "Confirm" to submit the request.

As with the online banking method, you can choose to have the bank draft mailed to you or pick it up from a CIBC branch.

3. Contacting Customer Service

If you prefer having a more personalized or guided experience when obtaining your bank draft, contacting CIBC’s customer service might be the best option for you. To do this:

• Call CIBC’s customer service hotline at 1-800-465-CIBC (2422).
• Follow the automated voice prompts to speak to a representative.
• Tell the representative you would like to request a bank draft, and provide all necessary information.

Please remember that bank drafts ordered by phone need to be picked up in person at a branch. You can choose the nearest or most convenient CIBC branch for pickup.

In conclusion, there are several ways for CIBC customers to request for a bank draft. Whether through online banking, the mobile app, or by calling customer service – the choice is entirely yours. Whichever method you pick, remember to always double-check the details before confirming the draft, and always keep your banking details secure.