How to Get a Void Cheque from CIBC: Online Banking, Mobile App, and Calling Customer Service

In today's fast-paced digital world, traditional banking processes are being replaced with easy-to-use online tools and mobile app features. One such feature is the ability to obtain a void cheque. This article will guide you on how to get a void cheque from the Canadian Imperial Bank of Commerce (CIBC) using three different methods: Online Banking, the Mobile App, or by calling Customer Service.

Online Banking

Using CIBC Online Banking to obtain a void cheque is the most convenient method, offering anytime access from the comfort of your home. Here's a simple step-by-step guide to getting a void cheque:

• First, Log in to your CIBC Online Banking account.
• Once logged in, proceed to "My Accounts."
• Choose the account for which you need a void cheque.
• Select "Account Services" from the side menu.
• Click on "Void Cheque."
• A PDF of the void cheque will then appear for you to save and print.

Mobile App

If you're always on the go, or prefer banking with your smartphone, the CIBC Mobile Banking App is the solution. It offers a simple process to access a void cheque. Here's how:

• Open the CIBC Mobile Banking App on your device and sign in.
• Tap on the "More" button at the bottom of the screen.
• Select "Void Cheque" under the "Banking" sub-tab.
• Choose your account and voila! Your void cheque is ready to be saved or printed.

Contacting Customer Service

If you are not comfortable with online platforms or simply prefer human interaction, CIBC Customer Service is available to assist you in getting a void cheque. They can be reached via a customer service phone number or alternatively, in some circumstances, via a live chat service. Here is how to go about it:

• Call the CIBC Customer Service line at 1-800-465-2422 (Available 24/7).
• Follow the voice prompts until you reach a banking representative.
• Inform the representative that you need a void cheque for your account.
• The representative will then guide you through the process. Note you might have to answer some security questions for account safety. The void cheque will then be mailed to your address on file.

In choosing how to get your void cheque, it is important to pick the method that best suits your preferences and needs. Whether you're comfortable with an online process or prefer real-time interaction, CIBC provides options that cater to everyone. While it's a simple process to obtain a void cheque via Online Banking and the Mobile App, Customer Service offers a straightforward and more personal approach, ensuring all CIBC customers can easily carry out this often necessary banking request.