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Leading the Way to a Paperless Future: The CIBC Mobile App Guide

Canadian Imperial Bank of Commerce, CIBC, is leaping towards a greener and more sustainable future by giving its customers the option to go paperless. It provides a digital banking experience that is not only easy and convenient, but also contributing to the environment. This article will guide you through the process of going paperless with CIBC through its online banking platform, mobile app, and even through its dedicated customer service.

Option 1: Going Paperless with CIBC Online Banking

Start your journey towards a paperless future through CIBC's online banking platform. It’s surprisingly easy to make the switch.

1. Create an account: If you haven't already, start by creating an online banking account with CIBC. You need to have your card number and telephone banking password ready to set up an account.
2. Sign in: Once your account is created, sign in to your online banking account.
3. Go to settings: In your online banking dashboard, find and click on the 'Settings' or 'Preferences' tab.
4. Select paperless: Navigate to the ‘Statement Preferences’ section and select the ‘Paperless’ option. Say goodbye to bulky stacks of paper, and hello to a cleaner environment and organized inbox.

Option 2: Transitioning to a Paperless Future with CIBC Mobile App

If you prefer banking at your fingertips, CIBC's mobile app is perfect for you. Making the switch to paperless is just as easy on your mobile as it is on your computer.

1. Download the app: Start by downloading the CIBC mobile app from the Google Play Store or the Apple App Store.
2. Sign in: Once the app is installed, sign into your account, or create one if you haven't already.
3. Go to settings: In your account dashboard, tap on your profile icon to see a drop-down menu. Select “Settings” or “Preferences.”
4. Activate paperless: Under the ‘Statement Preferences,’ choose the option for 'paperless statements.' Now, you can view your statements, report a lost card, apply for a new credit card, and even more on your mobile device.

Option 3: Switch to Paperless through CIBC Customer Service

If digital banking platforms are overwhelming, or you prefer talking to a human, CIBC’s customer service is there to help. They can assist you in transitioning to a paperless lifestyle with ease.

1. Call customer service: Dial the number for CIBC customer service - 1-800-465-2422.
2. Choose the right option: Listen to the automated voice carefully and select the option to speak to a representative.
3. Make the request: Politely request the representative to switch your account to paperless. They will guide you through any required steps.

Going paperless with CIBC is a step in the right direction. It eliminates the need for physical copies, reducing clutter, helping the environment, and making banking a breeze. This guide has provided you three different paths towards adopting a paperless way of banking with CIBC. The choice is now in your hands, happy eco-friendly banking!