Getting a Void Cheque Online from CIBC: A How-To Guide

With paper cheques slowly becoming obsolete, most of us hardly remember when we last wrote one out. But void cheques remain crucial in setting up direct deposits or automatic payments. If you're a CIBC client and need a void cheque but are unsure how to acquire one, this guide will help you navigate the process. You can do this through online banking, the CIBC mobile app, or by calling customer service. Let's explore these options:

Online Banking

Banking has shifted significantly over the past years, with digital platforms becoming the norm. Thankfully, CIBC's online banking platform makes obtaining a void cheque a breeze. Here's how:

• Access your CIBC online banking by visiting its website and keying in your login credentials.
• Select "My Accounts" to observe a list of your accounts.
• Choose the account for which you need a void cheque.
• Scroll down to the "Direct Deposit Form (PDF)" link.
• Click to download and view the pre-filled form.
• Finally, you will notice the bottom of the form has your void cheque credentials. Print this page if necessary.

Mobile App

In an era where smartphones have become an extension of us, performing banking operations through apps has never been more comfortable. Let's see how you can get your void cheque this way:

• Open the CIBC Mobile Banking App and log in.
• Just like with online banking, locate and choose the account for which you need a void cheque.
• Under the account details, you will find the "Direct Deposit Form" option.
• Tap on it to download the form containing your void cheque information.

Customer Service

If you prefer human interaction or run into any obstacles along your digital banking journey, calling CIBC's customer service line is always an option. Here's how:

• Dial 1-800-465-CIBC (2422).
• Explain your situation and request a void cheque be sent to you.
• The customer service rep may ask you to prove your identity for security purposes.
• Once your identity is confirmed, the representative can mail you a void cheque or provide you with the necessary details over the phone.

As we've seen, CIBC offers three easy and convenient ways to secure a void cheque. Whether you are tech-savvy or prefer more traditional routes, CIBC has covered all bases to ensure your banking needs are met promptly and efficiently. Remember, if ever in doubt, reach out to CIBC customer service for assistance. Happy banking!