How To Delete E Transfer Contacts Cibc

how to delete e transfer contacts cibc

Introduction

The digital banking revolution has made transactions quicker and easier. However, it's essential to maintain an organized e-Transfer contact list. If you're a CIBC customer and need to remove some contacts from your e-Transfer list, this article serves as a comprehensive guide to help you. We'll discuss three different options: online banking, mobile app, and customer service.

Option 1: Deleting E-Transfer Contacts through CIBC Online Banking

The first option is to delete e-Transfer contacts using your CIBC online banking account. It provides a direct and convenient way to maintain your contact list. Below are the steps to follow:

  • Log into your CIBC online banking account.
  • Click on the 'Transfers' section.
  • Click on the 'e-Transfer' tab, then click on 'Manage Recipients.'
  • Search for the contact you wish to delete, click on their name, and choose the 'Delete' option.
  • Confirm your action by clicking 'Yes' on the confirmation prompt.

Option 2: Removing E-Transfer Contacts through CIBC Mobile App

CIBC's mobile app is another superb tool that allows you to manage your e-Transfer contacts while on the go. Here is how to delete contacts using the mobile app:

  • Sign in to your CIBC mobile app.
  • Select 'Interac e-Transfer' from the main menu.
  • Choose 'Manage Recipients.'
  • Select the recipient you want to remove. Then, select 'Delete.'
  • A prompt will ask for your confirmation. Click 'Yes' to confirm the deletion.

Option 3: Contacting CIBC’s Customer Service for Help

If you are encountering any difficulties or prefer someone to guide you through the process, you can reach out to the CIBC customer service. Here's how to reach them:

  • Call the CIBC toll-free customer service number: 1-800-465-CIBC (2422).
  • Follow the prompts to speak to a representative and ask for assistance for deleting an e-Transfer contact.
  • Provide the representative with the required information. They will walk you through the process or do it on your behalf.

Conclusion

When it comes to banking, efficiency and organization are vital. Deleting unnecessary e-Transfer contacts from your CIBC banking services can save time, reduce confusion, and improve seamless transactions. Whether through online banking, mobile app, or customer service, CIBC provides flexible options to keep your e-Transfer contact list current.