Whether you're setting up a direct deposit, auto-payment or pre-authorized payment, you might find yourself needing a void cheque. If you bank with the Canadian Imperial Bank of Commerce (CIBC), this guide will walk you through how you can get a void cheque. Here are three different methods for your convenience: online banking, mobile app, and calling customer service.

Option 1: Online Banking

If you prefer to complete your banking tasks online, here's how you can get a void cheque from CIBC online:

• Log in to your CIBC online banking account.
• Navigate to your specific account.
• Choose "Account Services" or a similar tab.
• Select "View Void Cheque".
• A void cheque will be displayed which you can print for your use.

Remember to ensure your printer is set up correctly to avoid any mistakes or inaccuracies. Check all the details on the cheque to ensure they are correct before sending it off.

Option 2: Mobile App

CIBC's mobile app provides an easy and convenient way for you to handle your banking tasks from wherever you are. Here are the steps to get a void cheque:

• Open your CIBC mobile app and sign in to your account.
• Tap on "More" at the bottom of the screen.
• Under "Banking services", choose "View eStatements".
• Select the account you need a void cheque for.
• Scroll down to "View and Print Void Cheque".

Remember, the information displayed is sensitive. Ensure the right security settings are in place when accessing, saving, or printing the cheque.

Option 3: Customer Service

If you prefer talking to an expert directly, you can call CIBC customer service to help you with your void cheque request. Here's how:

• Call the CIBC Telephone Banking toll-free number: 1-800-465-CIBC (2422).
• Once connected, select the language of your choice.
• Follow the voice prompts to speak to a CIBC banking representative.
• Ask them to mail you a void cheque or guide you on how to get one inline if possible.

Whatever your preference, CIBC offers a variety of ways to get a void cheque. Choose the method that works best for you. Ensure to secure your information and verify all details on the cheque before using it.

Remember, banking should not be a struggle, but rather a smooth and effortless process. The next time you need a void cheque, refer to this guide for a seamless experience.