Step-by-Step Guide to Obtain a Void Cheque from the CIBC App

Navigating your online banking resources is a vital skill in today's digital world. One common requirement among users is acquiring a void cheque. If you are a CIBC customer, rest assured there are three easy options available for you: through online banking, mobile app, and customer service. Here's a detailed overview to help guide you to success.

Getting Void Cheque Through CIBC Online Banking

If you prefer banking on a computer or tablet, CIBC Online Banking is your go-to resource. Here, we break down the steps in a digestible manner to make the process effortless.

• First, visit the CIBC online banking website.
• Log into your account using your card number and password.
• Upon successful login, navigate to the account management section.
• Select the account for which you are seeking a void cheque.
• Select the “Void Cheque” option.
• A printable version of your void cheque will appear. Check all the details carefully.
• Finally, print, download, or email the void cheque as per your requirement.

Using the CIBC Mobile App to Obtain Void Cheque

CIBC Mobile is a great option for those prefer banking on-the-go. The interface is excellent and user-friendly, and here's how you can obtain your void cheque in just few taps.

• Download and install the CIBC Mobile app from the App Store or Google Play.
• Log into your account using your card number and password.
• From the app's home screen, tap on "More" located at the bottom right of the screen.
• Then, select "Void Cheque" from the list of options displayed.
• Choose the account for which you need the void cheque.
• Review the void cheque details and ensure everything's correct before you proceed.
• Lastly, you can print, save or share your void cheque right from the app.

Call Customer Service to Get a Void Cheque

If you're having trouble accessing online services or just prefer human assistance, CIBC’s customer service is just a call away. Here's how to make the request.

• First, dial CIBC customer service at 1-800-465-2422.
• Once connected with a representative, verify your identity by answering a few security questions.
• Then, request a void cheque from the account of your choice.
• The representative will verify your details and process your request.
• Usually, the void cheque can be emailed to you or can be made available on your online banking account.

Remember, always maintain your banking privacy and never share your passwords or security answers with anyone. With these steps, getting a void cheque from CIBC is a breeze, whether through online banking, mobile app, or a call to customer service. Happy Banking!