How to Set Up Automatic e-Transfers with CIBC: A Comprehensive Guide

Setting up automatic e-Transfers is a time-saving solution for recurring payments. This guide aims to provide step-by-step instructions on how to set up automatic e-Transfer with the Canadian Imperial Bank of Commerce (CIBC) through different methods: online banking, mobile app, and customer service call.

1. Online Banking

Setting up an automatic e-Transfer via CIBC's online banking platform is user-friendly and convenient. Here's how to do it:

• Navigate to the CIBC homepage.
• Click on 'Sign On' at the top right corner of your screen.
• Enter your card number and password.
• Once logged in, click on the 'Transfers' button located in the top menu.
• Select the 'e-Transfer' option.
• Follow the prompts to set up a recurring e-Transfer, including entering the recipient’s information, the amount to be transferred, and the frequency of the transfer.
• Once all the details are correctly filled, click on 'Confirm' to finalize the setup.

2. Mobile App

The CIBC mobile app is another efficient method that offers hassle-free setup for automatic e-Transfers. Here's a brief walkthrough:

• Ensure that you've downloaded the CIBC Mobile Banking app from the Google Play Store or Apple App Store.
• Open the app and sign in with your CIBC account details.
• Select the 'More' option at the bottom of your screen.
• Under the 'Banking' section, tap on 'Interac e-Transfer'.
• Select 'Manage Autodeposit' or 'Manage Recurring Transfer' depending on your preference.
• Just like in online banking, follow the instructions that come up to input the necessary information like beneficiary's email or mobile number, the amount to be transferred, and the frequency of the e-transfer.
• Click 'Confirm' once all the details have been filled in correctly.

3. Customer Service Call

If you're not comfortable with the online methods or encounter any issues, you can set up automatic e-Transfer by contacting CIBC's customer service. Here are the steps:

• Call CIBC’s customer service line at 1-800-465-2422.
• You'll be greeted by an automated voice system. Say “e-Transfers” to be routed to the appropriate department.
• Once connected with a representative, tell them you wish to set up an automatic e-Transfer and provide the necessary information they ask for.
• The representative will guide you through the process and confirm once the setup is complete.

Setting up an automatic e-Transfer with CIBC is simplified using these methods. Whether you prefer using online banking, the mobile app, or a traditional phone call, CIBC makes the process user-friendly and practical. Harness the convenience of these automated transactions and make recurring payments a breeze.