Guide on How to Change Your CIBC Credit Card PIN

The convenience of having a credit card comes with a responsibility - to keep it secure. This includes regularly changing your Personal Identification Number (PIN) to prevent unauthorized transactions. Through CIBC's online banking system, mobile app, or calling customer service, you can easily change your pin. This guide will explain the methods in doing that.

Changing Your CIBC Credit Card PIN through Online Banking

To change your CIBC Credit Card PIN through online banking, you'll need to have an existing online banking account with CIBC. If you don’t have one, you can simply register using your CIBC debit or credit card number.

• Once you've signed in, navigate to the "Customer Services" tab at the top of the page.
• In the dropdown menu, click on the option that says "Change card PIN".
• Select the credit card where the PIN needs to be changed.
• Enter the new PIN and confirm it. Make sure to remember this new PIN.
• Finally, click on the "Change PIN" option. If the change is successful, you will receive a confirmation message.

Changing Your CIBC Credit Card PIN through the Mobile App

Managing your CIBC credit card is even easier through the institution's mobile app. If you haven’t downloaded the app yet, it's available from both the App Store and Google Play.

• Once you've signed in to your account on the app, tap on “More” at the bottom right corner of the screen.
• Find and select "Card Management," then tap on "Change Credit Card PIN."
• Choose the credit card you want to change the PIN for and enter the new PIN. Confirm the new PIN.
• Tap on the option to change the PIN. An on-screen confirmation will appear if the change is successful.

Changing Your CIBC Credit Card PIN through Customer Service

If you're not comfortable changing your PIN through online methods, you can always do it over the phone by calling CIBC's customer service line. Here’s how:

• Dial 1-800-465-2422, CIBC's customer service number. For customers outside Canada, the number is (514) 861-9898.
• Follow the automated instructions to reach the credit card services. You may need to enter your credit card number for identification purposes.
• When prompted, request to speak to a customer service agent.
• Once connected to an agent, let them know that you wish to change your credit card PIN. They will guide you through the process and verify your identity for security purposes.

Conclusion

Keeping your financial information secure is paramount, and regularly changing your PIN is an important step. We hope this guide provides you with the information and guidance that you need to change your CIBC credit card PIN confidently and easily through the available channels. Remember that in order to protect your accounts against unauthorized access, never share your PIN with anyone.