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CIBC Bill payments: A Comprehensive Guide on Processing Time across Different Platforms

Among the Canadian Imperial Bank of Commerce (CIBC) many services, bill payment ranks high on the list of its customer's favorite features. The bank offers a variety of ways to do this, including online banking, a mobile app, and customer service calls. This article will explore these options and their respective processing times.

I. Online Banking

Online banking is one of the most convenient ways to process bill payments at CIBC. The platform allows you to handle your transactions at any time, from anywhere, provided you have an internet connection.

The process to accomplish this is fairly straightforward:

• Login to your CIBC online banking account
• Click on the ‘Pay Bills’ option
• Select the necessary options: account to pay from, payee, and amount
• Click ‘Next’ to review the details, and ‘Submit’ once you’re ready to complete the transaction

As for the processing time, payments made before 9:30 PM ET on a business day typically get processed the same day. Payments made after this time will usually be processed the next business day.

II. Mobile App

CIBC's mobile app is another efficient tool for bill payments. Its intuitive interface and portability make it a popular choice among many users.

Follow these simple steps to use the mobile app for bill payments:

• Open the CIBC Mobile Banking App and sign in
• Choose the ‘Pay Bills’ option
• Select your account, enter the amount, and pick your payee from the list
• Tap 'Next', review the details, and tap 'Submit' to finalize the payment

The processing time using the mobile app mirrors that of the online banking platform. Transactions made before 9:30 PM ET on a business day are generally processed the same day while those conducted after this timeframe will be processed the following business day.

III. Customer Service Call

Lastly, CIBC offers bill payment services via customer service calls. This method is ideal for people who are not inclined towards digital banking platforms or those who prefer speaking with a representative.

Here are the steps to make a bill payment through this method:

• Call CIBC’s Telephone Banking at 1-800-465-2422
• Follow the voice prompts to reach the bill payments option
• Provide relevant details as asked by the automated system or representative

Payments made through customer service calls before 6:00 PM ET on a business day are typically processed the same day. Those made after this time will be processed the next business day.

To conclude, the CIBC bill payment process is designed with customer convenience in mind. Whether it's through online banking, a mobile app, or a customer service call, CIBC ensures quick and easy bill payments. Be sure to check the time to avoid any delays in your transactions.