How to Reset Your CIBC Debit Card Pin

Forgetfulness is an all-too-common part of life, particularly when it comes to remembering passwords and pins. Luckily, with CIBC's secure banking services, resetting your debit card pin does not need to be a hassle. This guide will explain how to reset your CIBC debit card pin using three different methods: online banking, mobile app, and by contacting customer service. Depending on your preference, you can choose the method that suits you best.

Online Banking

The first way to reset your CIBC debit card pin is through the bank's online portal. Before starting, ensure that you have your card number and other personal identification information on hand. Below are the steps:

• Navigate to CIBC's main webpage.
• Click on the "Online Banking" button located at the top right corner of the page.
• Enter your card number and password to log in.
• Once logged in, go to "My Accounts" and select "Manage My Accounts".
• Select the "Change Debit Card Pin" option, follow the prompts, and enter your new debit card pin.
• Confirm the new pin to complete the process.

Mobile App

CIBC's mobile app offers an easy and user-friendly way to reset your debit card pin. It operates similarly to the online banking portal but with a more streamlined interface. Here's how to use it:

• Firstly, download the CIBC mobile banking app from Google Play Store or Apple App Store.
• After installation, open the app and enter your card number and password.
• From the main menu, select "Card Management".
• In the subsequent dropdown menu, choose "Change Debit Card Pin".
• Enter and confirm your new pin, and you're done!

Customer Service

If you're having trouble with the online or mobile methods, or you'd just prefer to speak to a human, CIBC's customer service can assist you in changing your debit card pin. Here are the steps:

• Call the number on the back of your CIBC debit card.
• Follow the automated prompts to speak with a Customer Service Representative.
• Provide them with any requested information to confirm your identity. This may include your full name, date of birth, and account number.
• Ask the representative to guide you through the process of changing your pin.

With these simple steps, your CIBC debit card pin can be easily changed no matter where you are or what device you're using. Just remember, keep your new pin in a secure location and avoid sharing this sensitive information with others. Happy banking!