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How to Accept an E-Transfer with CIBC: Your Comprehensive Guide

Canadian Imperial Bank of Commerce (CIBC) offers versatile options for accepting e-Transfers. This functionality allows you to receive funds swiftly, efficiently, and securely. This guide will take you through the entire process of accepting e-Transfer through online banking, mobile app, and by calling customer service.

Accepting E-Transfers Through Online Banking

With CIBC’s online banking, accepting e-Transfers is a breeze. Follow these simple steps to get started.

• Login to your CIBC Online Banking account.
• Click on "Interac e-Transfer."
• Select “Add Recipient” to provide the details of the person sending the transfer.
• Under “Transaction List,” you will find the e-Transfer that you need to accept.
• Click “Accept” and choose the account where you want to deposit the funds.
• Answer the security question.
• Complete the process by confirming your transaction. You should see the funds in your selected account momentarily.

Using the CIBC Mobile App to Accept E-Transfer

The CIBC Mobile App makes managing your finances easier, including the acceptance of e-Transfers. Here’s how you do it.

• Launch your CIBC Mobile App.
• Enter your card number and password to log in.
• From the Menu, select "Transfers."
• Click on ‘Interac e-Transfer’ and select ’Transactions.’
• Choose "Pending" to see your incoming e-Transfers.
• Click ‘Accept’ on the transfer that you wish to receive and pick the account for deposit.
• Provide the answer to the sender's security question and confirm the transaction.

Calling CIBC Customer Service to Accept E-Transfer

If you prefer human interaction or simply have difficulty with the digital platforms, you can accept an e-Transfer by getting support from CIBC customer service.

• Call CIBC at 1-800-465-2422. For Canada and US residents, the service is accessible 24/7.
• Follow the automated prompts or ask to speak to a representative.
• Provide the necessary verification for your account.
• Inform them that you need help accepting an e-Transfer. They will walk you through the process.

With CIBC's flexible options for accepting e-Transfers, you can quickly and seamlessly manage your finances. Whether you prefer to use online banking, the mobile app, or old-fashioned phone service, CIBC has made it convenient for you.

Conclusion

Receiving an e-Transfer has never been so easy thanks to CIBC's comprehensive service options. Choose the method best suited to your preferences and enjoy hassle-free transactions. Never hesitate to reach out to CIBC's reliable customer service for additional assistance regardless of the time or place. Rest assured, you have continuous and dependable support in managing your finances with CIBC.