How to View Your eStatements via the CIBC App, Online Banking, or Customer Service

Understanding how to retrieve your CIBC banking eStatements is crucial for monitoring and managing your financial health. Luckily, CIBC offers multiple ways to view your financial statements—through online banking, their mobile app, or customer service. This comprehensive guide will show you all these methods to make sure you stay up-to-date with your financial status.

Option 1: Viewing eStatements Through the CIBC Mobile App

The CIBC mobile application provides quick access to your banking needs, including your eStatements. It is compatible with both iOS and Android devices so you can check your financial info whenever and wherever you want. Here are the steps you should follow:

• Step 1: Download the CIBC Mobile Banking App from the App Store or Google Play and install it on your device.
• Step 2: Log in using your CIBC online banking credentials.
• Step 3: Navigate to 'More' located at the bottom-right corner of the screen.
• Step 4: Tap on 'Documents' from the dropdown menu.
• Step 5: Select 'eStatements' and choose the account and date range you are interested in.
• Step 6: Your eStatements will be displayed, ready for viewing or download.

Option 2: Viewing eStatements through CIBC Online Banking

Another way to view your eStatements is via the CIBC online banking platform. Here is how you can do that:

• Launch your preferred web browser and visit the CIBC official website.
• Log in to your account using your CIBC online banking credentials.
• Once logged in, click on 'Customer Service' located at the top of the page.
• Select 'eStatements' from the dropdown menu..
• Choose the relevant account and date for the eStatement you want to view and click on ‘View’.
• Your eStatement will be shown on your screen. From here, you can either view, print, or save the eStatement for future use.

Option 3: Requesting eStatements Through CIBC Customer Service

If you're unable to view your eStatements online or simply prefer a more personal touch, you can also request them over the phone. Here's how to do it:

• Call the CIBC customer service line at 1-800-465-CIBC (2422).
• Follow the automated prompts to identify your self. You’ll need to provide some personal and account information.
• Request to talk to a representative and once connected, request for your eStatement.

Conclusion

The ability to track your financial activity is essential in building a solid financial future. The CIBC offers you multiple options to access your eStatements so that you can stay informed and make wise financial decisions. Whether you prefer to call, login online or utilize their mobile app, convenience and flexibility are at your fingertips.

Remember, if you have trouble accessing your eStatements or you encounter problems, don't hesitate to reach out to their customer service line to get the assistance you need.

Managing your finances is a crucial part of life, and with these options, CIBC tries to make it as stress-free as possible. Stay diligent, stay informed, and keep working towards that financial freedom!