Finding a Void Check on CIBC App: Your Ultimate Guide

Accessing your banking information has never been easier thanks to the convenience offered by online and mobile banking services. One such operation that can be done digitally nowadays is finding a void check. This guide will take you through the process on the CIBC app, online banking, and customer service. So, let's dive in and explore these options!

Option 1 - Finding a Void Check via the CIBC Mobile App

Due to its ease and convenience, the CIBC mobile app has quickly become a primary banking platform for many of its users. Here's a simple step-by-step guide on how to find a void cheque using the app:

• Access the CIBC mobile banking app on your mobile device. Ensure you have the latest version of the application for the best experience.
• Enter your card number and password on the login screen.
• From the main screen, navigate to 'Account Details."
• Select the account you need a void check from.
• Scroll down to the "Void Cheque" section and click on it.
• You will see your void check information, which could be screenshot or printed.

Remember, the details on the void cheque include your transit number, institution number, and account number. It's crucial to keep this information safe.

Option 2 - Finding a Void Check via CIBC Online Banking

If you're more comfortable using a larger screen, or do not have the mobile app, you can use CIBC’s online banking platform to find a void check. Here are the steps:

• Go to CIBC's online banking webpage on your computer.
• Log in using your card number and password at the top right of the screen.
• Navigate to the 'Account Details' section after you are in your account.
• Select the account you need a void check from.
• Move to the 'Void Cheque' section and click on it.
• Your void check information will be displayed and can be printed.

Just like the mobile app, your void cheque's details in online banking will have the transit number, institution number, and account number that should be kept safe.

Option 3 - Contacting CIBC Customer Service for a Void Check

If you're having difficulties using mobile or online banking, or prefer one-on-one assistance, you have the option of contacting CIBC's customer service. Here's how to go about it:

• Contact CIBC’s Customer Service line at 1-800-465-CIBC (2422).
• Choose to speak with a representative.
• Once connected, ask for assistance in getting a void check.
• The representative will guide you through the steps or provide you with the needed information.

This option does require patience, as wait times can occasionally be lengthy. However, they will ensure you have full understanding and assistance in obtaining your void check.

Conclusion

Regardless of your tech-savvy level or preference, CIBC provides multiple methods for you to find a void check. Whether it's through the mobile app, online banking, or call centre, the bank ensures a method that suits your convenience. Remember, the details on the void cheque are sensitive and should be handled with care.