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How to Get a Direct Deposit Form from CIBC: An Informative Guide

Canadian Imperial Bank of Commerce (CIBC) offers customers flexible ways to get a direct deposit form. With the ever-evolving world of digital banking, accomplishing this task has been made easier and more convenient. This guide will walk you through three main methods: online banking, the mobile app, and contacting customer service.

Using CIBC Online Banking

The first way to get a direct deposit form from CIBC is through online banking. This method is direct, efficient, and free of charge. Below are step-by-step instructions:

• Go to the CIBC website and log in to your account.
• Click on your checking or savings account.
• Locate and click on the "Direct deposit form (PDF)" link.
• Complete the form with your personal information and click 'download' to save it on your device.

If you encounter any challenges or errors during the process, it is advisable to contact CIBC's customer service for assistance.

Using the CIBC Mobile App

Apart from online banking, the CIBC Mobile App is another fantastic tool customers can use to request a direct deposit form. The app is simple, user-friendly, and you can get the form anytime, anywhere. Here's how:

• Download the CIBC Mobile Banking App from the App Store (for iOS users) or Google Play Store (for Android users) and install it on your device.
• Open the app and sign in to your account.
• Click on the account from which you wish to set up direct deposit.
• Select the "Direct Deposit Form" option.
• Fill in the required details and click 'download' to get your form.

If you face challenges while using the app, reach out to CIBC's customer support for help. They will guide you through the process or provide an alternative solution.

Calling CIBC Customer Service

If you are unable to get the direct deposit form online or via the app, you can call the bank's customer service and ask them to mail the form to you. Here's how:

• Dial the CIBC customer service number provided on their website.
• Listen to the automated voice prompts and select the "Banking services" option.
• Once connected to an agent, request to have a direct deposit form sent to you.
• Provide your address and any other necessary details.

The customer service route might take longer than using online channels, but it is a very reliable method nonetheless.

Final Thoughts

Getting a direct deposit form from CIBC has been greatly simplified thanks to the multichannel approach of modern banking. Whether you choose to use online banking, the mobile app, or physical interaction with customer service, CIBC is committed to making the process as seamless as possible for its customers.

Always remember, in case of any difficulty, CIBC customer service is always ready to help.