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How to E-Transfer with CIBC: A Comprehensive Guide

Canadian Imperial Bank of Commerce (CIBC) offers a convenient option for sending and receiving funds in digital form - E-Transfer. In our increasingly digital age, learning how to e-Transfer with CIBC can save time, reduce physical bank visits, and add an extra layer of convenience to your monetary transactions. This guide will elaborate on this process, providing you with step-by-step instructions via different methodologies: online banking, mobile app, and customer service calls.

Option 1: E-Transfer Using CIBC Online Banking

The online banking system provided by CIBC allows you to make E-Transfers with just a few clicks. It offers a user-friendly interface easy to navigate even for first-time users. Here are the steps for executing an E-Transfer via CIBC online banking:

• Log in to your CIBC online banking account.
• Navigate your way to the "Transfers" section.
• Select the “Interac E-Transfer” option.
• Choose the account from which you want the money to be transferred.
• Provide the recipient's email address or mobile number.
• Enter the amount you wish to send.
• Design a security question and answer only known by the recipient.
• Review and verify the information before finally clicking on the "Send Money" button.

Option 2: E-Transfer Using the CIBC Mobile App

For those constantly on-the-go, the CIBC Mobile Banking App provides a flexible alternative. Similar to the Online Banking process, the mobile app facilitates immediate e-transfers at your fingertips. Below are the steps to follow:

• Download and launch the CIBC Mobile Banking App on your device.
• Log in using your online banking credentials.
• Select the "Menu" button - typically found at the left-top corner of the screen.
• Tap on "Transfers," then choose the "Interac e-Transfer" option.
• Select the account, enter the recipient's details and the transfer amount.
• Like online banking, you will need to set a security question and answer.
• Finally, confirm and send your e-Transfer.

Option 3: E-Transfer Through CIBC Customer Service Calls

If you prefer more human interaction, or need guidance while making an E-Transfer, reaching out to CIBC's customer service can be a beneficial alternative. Follow these steps:

• Contact the CIBC Customer Service hotline at 1-800-465-2422.
• Follow the voice prompts carefully. Choose the options relevant to making an E-Transfer.
• A CIBC representative will then guide you through the entire E-Transfer process.
• Ensure you have your account details and recipient information handy before the call.

In conclusion, CIBC provides multiple avenues for conducting e-Transfers, suitable for varying customer preferences and situations. Whether it is the traditional online banking method, the mobile app way, or the more personalized customer service call, E-Transferring with CIBC has never been easier