How to Get a Void Cheque from CIBC through Online Banking, Mobile App, and Customer Service

Accessing a void cheque from the Canadian Imperial Bank of Commerce (CIBC) has been made more convenient. Whether you're arranging for a direct deposit or setting up an automatic payment plan, having access to a void cheque is essential. This step-by-step guide will help you understand the different options available for obtaining a void cheque from CIBC, including through online banking, mobile app, and by calling customer service.

Retrieving a Void Cheque via CIBC's Online Banking

For several tasks, such as direct deposit, electronic funds transfers, or pre-authorized bill payments, getting a void cheque is important. Through CIBC's online banking, you can conveniently obtain a void cheque. Here's how:

• Visit CIBC's website and log in to your online banking account.
• Once logged in, navigate to your account summary.
• Select the specific account for which you need the void cheque.
• Click on "void cheque" in the drop-down menu under account details.
• A void cheque image will be displayed. This image also includes your institution number, transit number, and account number.
• You can now print this image or save it for future use.

Accessing a Void Cheque through CIBC's Mobile App

If you prefer using your smartphone for banking purposes, the CIBC mobile app also provides a straightforward way of accessing a void cheque. Remember to update your app for the best banking experience. Here are the steps:

• Open the CIBC mobile app on your phone and log in to your account.
• Under the "My Accounts" section, select the desired account for which you need the void cheque.
• Tap on "Details" on the account screen. You will find the void cheque option in this section.
• Upon tapping on the void cheque option, the app will display an image of your void cheque, showing all pertinent details.
• You can then take a screenshot or share this information via email or text according to your need.

Contacting CIBC's Customer Service for a Void Cheque

If you're not comfortable with online banking or the mobile app, calling customer service can be your best option. Trained bank personnel are available to guide you through the process of getting a void cheque. Here's how you can go about it:

• Call CIBC's customer service at 1-800-465-2422.
• Upon reaching the representative, express your need for a void cheque for your specific account.
• The representative will guide you through verifying your account and then email the void cheque to you.
• Check your email for the void cheque and use it for your banking needs.

In conclusion, there are several ways to obtain a void cheque from CIBC. Whether it's via online banking, the mobile app, or by calling customer service, taking advantage of these options makes banking tasks easier and more convenient. Keep in mind that understanding your online and mobile banking platforms allows for faster access to essential banking documents like void cheques.

References

For more details:

• Visit the CIBC Website: www.cibc.com
• CIBC customer service: 1-800-465-2422