Understanding the CRA Security Code

In Canada, the Canada Revenue Agency (CRA) issues a unique security code to Canadian residents and businesses for the safe operations of their respective accounts. It adds a layer of protection and verification, ensuring that only the right owners can access their accounts. But where can you find this invaluable code?

Finding the CRA security code isn't a complex process. It's about understanding the different platforms offered by the Canadian government to access the code. This article will walk you through three main options: website, mobile app, and call centre.

Finding Your CRA Security Code Through the CRA Website

One of the primary and most convenient ways to find your CRA security code is through the CRA's official website. It’s easy to navigate, accessible round the clock, and provides instant results.

• Firstly, go to the CRA Website and locate the "My Account" section on the site's homepage.
• After you log in to your account, navigate to the "Security Code" section.
• If you have previously registered for a security code but forgotten it, you can request a new one. Click the “Forgot Security Code” button and follow the instructions provided.
• If you are a new user, select the option to register for a code. It may take a few days to arrive via mail.

Accessing the CRA Security Code Via the CRA Mobile App

If you prefer accessing your details on the go, then the mobile app, MyCRA, is your best bet.

• Download the MyCRA mobile app from either Google Play Store or the Apple App Store, based on your smartphone’s operating system.
• Open the app and log in using your credentials. If you’re new, you’ll need to create an account.
• After logging in, head to the "Security Settings" or "Account Settings" section, where you should find an option to access your security code.

Talking to a Phone Agent for Your CRA Security Code

If you're not comfortable or familiar with online tools, the good news is that CRA also offers phone support to help you find your security code.

• Connect to the general inquiry phone line at 1-800-959-8281. The call centre operates from Monday to Friday, from 9 am to 5 pm, local time.
• Follow the prompts on the interactive voice response system until you get through to an operator.
• Have your tax information and identification details on hand as the agent may need it for verification purposes.
• The agent can guide you on how to access your security code or reset it.

Remember, keeping your CRA security code safe is crucial to maintain your account security. You should never share it with anyone, not even a CRA official. Now that you know how to find your CRA security code, managing your tax affairs should be more manageable and secure.