How to Open a Payroll Account with the CRA: A Guide to Platforms and Services

Opening a payroll account with the Canada Revenue Agency (CRA) ensures your ability to remit deductions for premiums and taxes from employment income. This essential step offers multiple paths for completion, each with its benefits. This guide will help you navigate the process using either the CRA's website, mobile app, or call centre resources.

Opening a Payroll Account via the CRA Website

The CRA’s My Business Account website is a resourceful tool for business-related transactions, including opening a payroll account. Here's how:

• Head to the My Business Account page on the CRA's website.
• Log in using your business number.
• Select the "Manage" option.
• Click on "Open a payroll program account."
• Follow the prompts, providing all required information, and submit your request.

Within five business days, you should receive your payroll program account number. Remember, it’s crucial to maintain accurate records of your employees' deductions and amounts paid.

Utilizing the CRA mobile app

If you prefer using your smartphone for business transactions, the CRA Business Tax Reminders mobile app is your solution. Here's how to use it:

• Download the mobile app from your smartphone's app store.
• Follow the set-up guide, providing requested business information.
• Select "Create a new payroll account."
• Provide detailed information as prompted.
• Submit your application.

Monitor your email inbox for confirmation of your application. Typically, it takes about five business days to process.

Using the CRA Call Centre

If you'd rather speak with a representative who can guide you through the process directly, you can opt to use the CRA Call Centre. Here's how:

• Dial 1-800-959-5525 to reach the Business Enquiries line.
• List the nature of your call to the automated system.
• Once connected, tell the representative you wish to open a payroll account.
• They will guide you through the setup, requesting necessary information.

The representative will provide you with a payroll program account number at the end of your conversation. Please be ready with all necessary business information before calling to speed up the process.

Conclusion

Whether you choose the convenience of the CRA’s website, the portability of the mobile app, or the personal touch of the call centre, opening a payroll account can be straightforward. Ensure you have all your business information ready when beginning the process. By doing so, you can alleviate any issues and have your payroll account set up in a matter of days.

Remember, opening and maintaining a payroll account is a critical step in managing your business finances efficiently and within the guidelines of the CRA. It's important to keep records up-to-date and comply with regulations to allow for smooth business operations.