How to Get CRA Security Code by Email: Website, Mobile App, and Call Centre

The Canada Revenue Agency (CRA) uses a security code system to ensure the confidentiality of taxpayers' online identities. This guide walks you through getting your CRA security code delivered directly to your email through three methods: the CRA's website, their mobile application, and their call centre.

How to Get CRA Security Code by Email through the Website

The simplest way to get your CRA security code is by visiting the CRA website. Here is a comprehensive step-by-step guide to walk you through the process:

• Visit the CRAofficial website.
• On the homepage, click on the Login button located at the top right corner.
• You'll be redirected to a page that offers various login methods. Select the "CRA Login" option.
• If you're a new user, go ahead and create a new CRA user ID and password. For existing users, simply log in using your credentials.
• Once logged in, go to "My Account" and click on the “Mail” tab.
• Click on “Manage online mail”, then on “Add an email address”.
• Enter your email address, read and accept the terms of use, and click on “Next”.
• A security code will be sent to your email address. Enter it on the next page, and click “Submit”.

Getting Your CRA Security Code by Email Through the Mobile App

If you prefer using your mobile device, follow these steps on the CRA Business Tax Reminders mobile application:

• Download the CRA Business Tax Reminders mobile app from the Apple Store or Google Play Store.
• Login to the app using your CRA User ID and password.
• Click on “More” located at the bottom right corner of the app.
• Select "Manage Online Mail".
• Click on “Add / Change email address”.
• Enter your email address and press “Next”.
• You'll receive a security code via email. Enter this code, and click “Submit”.

Requesting CRA Security Code by Email through the Call Centre

If you require assistance, you can always get your CRA security code by making a phone call to the CRA call centre.

• Call the CRA's individual tax enquiries line at 1-800-959-8281. You'll be prompted to enter your social insurance number for identification purposes.
• Request for your CRA security code to be sent to your email.
• The agent will verify your email address. Confirm it and wait while the agent generates and sends your security code.
• Check your email for the security code. In some instances, it may take some time to arrive, especially during peak busy hours.

Regardless of the method you choose, remember that your CRA security code is essential for accessing and managing your CRA online account securely. Whether you need to check your tax refund status, ask for a tax return or benefits, the CRA security code ensures that these tasks can be done safely and conveniently.