How Long Does It Take to Get a Refund from CRA: An In-Depth Guide

In Canada, tax season can be a complex time for most people, especially when expecting a refund from the Canada Revenue Agency (CRA). However, understanding how long the process takes and the various options available can make this period less stressful. This article will provide an in-depth look at three principal methods to get your refund: through the CRA website, mobile app, and call centre.

Via the CRA Website

Login to your CRA My Account on the official CRA website to check your refund status. Once you have submitted your tax return, CRA takes approximately two weeks for electronic returns and eight weeks for paper returns to process and issue a refund. However, these timelines can be delayed during peak times such as just after the tax deadline.

The 'My Account' section also provides distinct information about your notice of assessment, tax return status, benefit and credit payments, and RRSP and TFSA contribution room. If the refund is taking longer than anticipated, it might be because CRA selected your return for a detailed review. During this process, they could request additional information or documents from you, extending the wait time.

Via the CRA Mobile App

The CRA has a user-friendly mobile app known as 'MyCRA.' It's available for download on both iOS and Android operating systems. Like the website, this app provides personalized and secure access to your tax information. Typically, it takes the same amount of time to receive CRA tax refunds through the mobile app.

In addition to viewing the status of your refund, you can also check your TFSA and RRSP contribution room, manage online mail, set up direct deposit, and locate CRA's office by postal code on the app. If you need the refund sooner, you can apply for a direct deposit, which expedites the refund process. Despite this, keep in mind that the CRA might still contact you for further clarifications or information to validate your claims.

Via the CRA Call Centre

If you prefer a more personal touch, you can also call the CRA call centre to inquire about your refund. It's crucial to note that call centre agents can only provide information about your refund 28 days after you filed your return electronically and eight weeks after you filed a paper return.

When you call the CRA's individual tax enquiries line at 1-800-959-8281, ensure that you have your social insurance number (SIN), the amount entered on line 15000 of your return, and your birth date. Providing this information, the CRA agent can give you all the information about your tax refund.

Overall, the speed at which your refund will arrive depends on how you filed your return and the CRA’s internal processes. Understanding these options can make your wait a little more manageable. Regardless of the method you choose, ensure that you maintain all of your income slips and tax receipts to facilitate a seamless process.