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Guide to Sending Documents to CRA: Website, Mobile App, and Call Centre

The Canada Revenue Agency (CRA) provides various options for taxpayers to send their documents. You can submit them via the CRA's website, mobile app, or call centre. Here's a comprehensive guide on how you can use these delivery methods effectively.

Sending Documents Via CRA's Website

One of the most convenient options to send your documents to the CRA is through its website. It is not only efficient but also secure. Here's a step-by-step guide on how you can do it:

• Visit the CRA's website and log in to 'My Account.' If you do not have one, create an account using your Social Insurance Number (SIN), postal code, date of birth, and an amount from your previously assessed tax return.

• Once logged in, click on the 'Submit Documents' link under the 'Quick Links' section.

• Follow the prompt to upload your documents. Ensure your documents are in an acceptable format (JPG, PDF, etc.) and do not exceed the specified size limit.

• Once the upload is successful, you will receive a confirmation message. You can confirm the submission by viewing your 'Submitted Documents' under 'View Mail'.

Sending Documents Via CRA's Mobile App

The CRA's mobile app – MyCRA – is another convenient method of sending documents. The app is designed to be user-friendly and provides a secure link between you and the CRA. Here's how you can use it to submit your documents:

• Download the MyCRA app from Google Play or the App Store and install it on your device.

• Open the app and log in using your CRA user ID and password or use the 'Partner Login' option.

• On the home screen, scroll down and tap on the option 'Submit Documents'.

• Select the relevant tax year and the type of document you wish to submit.

• Upload the document from your device. Make sure the document is clear and legible before submission. Afterward, the app will confirm your successful upload.

Sending Documents Via CRA's Call Centre

Should you prefer a more direct and personal approach, contacting the CRA's call centre is another viable option for you to submit your documents. The call centre agents can guide you through the entire submission process. Here are the steps:

• Find the relevant call centre number on the CRA's website.

• Prepare your personal information, including your SIN, postal code, and date of birth, before making the call. You should also have the document(s) you plan to submit close by.

• After receiving guidance from an agent, it is likely you will be asked to fax your document(s) to a secured toll-free number, email them, or mail them to a designated address. The agent will guide you through this process.

Regardless of the method you choose, ensure all documents you submit to the CRA are clear, legible, and accurate. Now, with this handy guide and the CRA's efficient tools, sending your documents to the CRA could hardly be easier!