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How Long Will CRA Be on Strike? A Deep Dive into Website, Mobile App, and Call Centre Options

As the Canada Revenue Agency (CRA) goes on strike, many Canadians are left wondering how they will handle their tax-related issues. This conflict has brought with it numerous uncertainties, the most pressing of which is ‘how long will the CRA be on strike? While it's challenging to provide a definitive timeframe, this article aims to guide you through three alternatives to interact with the CRA during these turbulent times – the website, the mobile app, and the call centre.

Navigating Through the CRA Website

The CRA's website is a comprehensive resource with extensive functionalities. During the strike, it can serve as a critical tool in performing various transactions, reviewing account information, or getting updated news regarding the strike status.

To access your account, follow these steps:

• Visit the CRA’s official website
• Locate and click on the ‘My Account’ button
• Enter your username and password and hit ‘Login’

In case of disruptions, it's valuable to review the ‘Frequently Asked Questions,’ ‘Service Interruptions,’ and ‘News’ sections regularly for updates on the strike.

Utilizing the CRA’s Mobile App

The CRA offers two mobile apps: MyCRA and MyBenefits CRA. These applications work as convenient ways to manage your tax and benefit information from your mobile devices.

On these platforms, you can:

• Access your account details
• Check the status of your tax return
• Manage benefit payments, etc.

During the strike, the CRA mobile apps continue to be viable options. They are updated regularly, ensuring you receive timely information regarding the ongoing strike.

Focusing on the CRA’s Call Centre

The CRA’s call centre remains a crucial lifeline for taxpayers during the strike. Despite potential longer wait times, support agents continuously offer assistance. They can provide clarity on dilemmas, share updates regarding strike, or help in tax-related queries.

Before you call, ensure you have all relevant information at your disposal to expedite the process. This includes your Social Insurance Number (SIN), your date of birth, and your latest Notice of Assessment (NOA).

Understanding the severity of the strike’s implications on its users, the CRA is committed to offering alternative paths to ensure continuous access to tax-related services. Although the length of the strike remains uncertain, taxpayers can rely on these multiple platforms to stay updated and go about their tax activities with minimal disruption.

Remember to stay patient, and consider leveraging the aforementioned alternatives depending on your comfort level and requirement. As we wait for the resolution and the end of the CRA's strike, let's navigate these times with resilience and adaptability.