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Introduction

With various financial institutions and credit bureaus in Canada, it can be confusing to know which credit bureau Scotiabank uses. This article demystifies that by examining the bank’s operations and detailing the options you have to discover your credit score through Scotiabank's Online Banking system, Mobile App and Customer Service.

Which Credit Bureau Does Scotiabank Use?

In Canada, there are two main credit bureaus, Equifax and TransUnion. Scotiabank partners with both bureaus, but predominantly uses TransUnion for regular credit checks. However, they may sometimes use Equifax, especially where necessary or where TransUnion is unable to provide sufficient data required for a credit decision.

Scotiabank Online Banking

Scotiabank's Online Banking is a convenient way to access your credit information. You can get a soft pull credit score, which will not affect your credit, and see a summary of your credit report.

• Login to your online account
• Navigate to the account dashboard
• Select the “View Credit Score” option.
• You will be prompted to agree to the terms and conditions
• Your credit score should now be visible

Scotiabank Mobile App

Scotiabank’s mobile app also allows you to check your credit score on the go. It’s simple and straightforward to use.

• Download the mobile app and login
• Go to the menu and select ‘Credit Score’
• Agree to the terms and conditions
• View your credit score, which should be updated monthly

Scotiabank Customer Service

If you prefer to speak directly with a Scotiabank representative, you could contact their customer service to enquire about your credit score. They could then guide you through the process and help you understand the factors influencing your credit score. The customer service number is 1 (800) 4SCOTIA.

Conclusion

Knowing your credit score and which credit bureau your bank uses is crucial in maintaining and improving your financial health. Scotiabank primarily uses TransUnion for their credit checks, but occasionally collaborates with Equifax if needed. You can check your credit score through their online banking interface, mobile app, or customer service to stay informed and manage your credit effectively.