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How to Close Your Scotiabank Account: Your Comprehensive Guide

At some point in your banking journey, you might decide to close a bank account for reasons best known to you. If you bank with Scotiabank and are considering this move, you're in luck. This guide provides detailed instructions on how to close your Scotiabank account through online banking, mobile app and by calling the customer service.

Online Banking

Scotiabank's online banking portal is a convenient platform where you can manage your account, including the closing process. However, it's important to note that Scotiabank does not officially allow the full closure of accounts online, but you can initiate the process. Here's how:

• Go to Scotiabank's official website.
• Login to your online banking using your username and password.
• Navigate to 'Manage My Accounts' section.
• Locate the account you wish to close.
• Lower your account balance to zero.

Once this is done, you will need to reach out to the bank directly to complete the closure.

Mobile App

Scotiabank's mobile app, similar to its online platform, doesn't provide an official path to closing an account. However, you can initiate the process:

• Download and install the Scotiabank mobile app from Google Play Store or App Store.
• Log into your account using your username and password.
• Find the account you wish to close under 'My Accounts.'
• Lower your account balance to zero.

You can now use the app to contact the bank's customer service for further closure procedures.

Contacting Customer Service

Perhaps one of the most straightforward ways to close your Scotiabank account is by contacting their customer service. This method allows you to handle all aspects of the account closure in one step. Here's how to go about it:

• Call Scotiabank's customer service line at 1-800-472-6842. This line is open 24/7.
• Once connected, navigate the phone menu until you're connected with a representative.
• Inform the representative that you'd like to close your account.
• The representative will guide you through the process, which includes verifying your identity and making sure your account balance is zero.

Remember that before closing your account, ensure that all your outstanding checks have cleared, and there are no scheduled payments. If you have any further queries, reach out to the excellent customer service team of Scotiabank.

Conclusion

While Scotiabank doesn't provide a specific feature to close an account on their website or mobile app, you can reduce your account balance and then follow up by contacting the customer service to finalise the account closure process. Always remember to be mindful of any pending transactions or obligations on your account before initiating the closure.