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Who Owns Tangerine Bank in Canada?

Tangerine is one of the most prominent direct banks in Canada and has become popular due to their consumer-friendly products and services. Even with its strong presence, many Canadians often wonder: Who owns Tangerine Bank?

In this article, you're going to discover the answer to this question and explore the several ways through which customers can operate their accounts directly using Tangerine's digital platforms or by contacting customer service.

The Ownership of Tangerine Bank

Tangerine Bank is a wholly subsidiary of Scotiabank, one of the five largest banks in Canada. Originally named ING Direct Canada, the bank was acquired by Scotiabank in 2012 and rebranded as Tangerine in 2014. Despite being owned by a traditional bank, Tangerine operates independently, offering its customers online-only banking services with lower fees and higher interest rates on savings.

Banking with Tangerine Online

Tangerine's online banking platform offers a user-friendly interface designed to simplify your financial management. From checking account balances to transferring money, paying bills and depositing cheques, all banking tasks can be performed conveniently from the comfort of your home.

You must first create an online banking profile by providing some personal information, including your client number and pin. Once your profile is set up, you can manage your finances at any time, from anywhere with internet connectivity.

Mobile App Banking

In addition to online banking, Tangerine's mobile banking app further enhances the ease and accessibility of your banking transactions. Available on both iOS and Android platforms, the app is intuitive, secure, and quick.

You can deposit cheques with just a snap of a picture, transfer money between accounts, and even tap your phone to pay in stores. You can also keep an eye on your account with instant notifications promptly sent to your phone. The app is fully functional, meaning almost anything you can do with online banking can be performed on the app.

Customer Service

Tangerine also offers reliable customer service for those with questions or requiring assistance. Customer service can be reached by telephone, email, or live chat via their official website or mobile app. They also provide a comprehensive FAQ section that covers most of the common issues customers experience.

While their online and mobile platforms are designed for self-service, their customer service team is ready to help whenever necessary to ensure a smooth banking experience for all customers.

Conclusion

Tangerine Bank, owned by Scotiabank, is a clear leader in the direct banking category in Canada, offering its customers convenience, flexibility, and competitive rates. Whether you prefer to handle your financial affairs online, by app or relish the personal touch of a customer service representative, Tangerine meets all your banking needs head-on.