How to Deposit Cash into Your Tangerine Account: A Comprehensive Guide

Whether it's traditional banking or digital banking, making deposits can sometimes be a complex procedure. This guide is here to ease your concerns when dealing with Tangerine Bank's convenient and user-friendly platform. We will explain how you can deposit cash into your Tangerine account using three feasible options: online banking, the mobile app, and customer service. Navigating through each of these options becomes a lot easier once you understand the process.

Navigate Through Tangerine's Online Banking Option

The online banking option gives you full control over your transactions without stepping out of your comfort zone. However, since Tangerine is a direct bank without traditional physical branches, you cannot directly deposit cash online. However, here's a workaround provided by Tangerine.

Step 1: Take your cash to another physical bank, where you have an account. Deposit the cash into that account.

Step 2: Transfer money from that account to your Tangerine account. Sign in to your Tangerine online banking platform, then use the "Move my money" feature.

Step 3: Select your physical bank account (linked account), specify the amount, and confirm the transfer.

Step 4: The transfer should reflect in your Tangerine account in a few business days. Done!

Using Tangerine's Mobile App to Deposit Cash

Tangerine's mobile banking app allows you to make transactions on the go. However, it does not directly facilitate cash deposits either. Here's a workaround.

Step 1: Convert the cash into a money order or bank draft from a physical bank or a location that provides these services.

Step 2: Use the check deposit feature on the Tangerine app. Click on "Move Money," then "Deposit a Cheque."

Step 3: You will be prompted to take photos of the front and back of your money order or bank draft. Ensure the information on the images is clear and correctly entered.

Step 4: Confirm the deposit amount and submit. Your deposit will be reviewed and approved, and the cash should appear in your account within a few business days.

Call Tangerine's Customer Service for Cash Deposits

When in doubt, turn to Tangerine's friendly and effective customer service team. Here's how it can help with your cash deposit.

Step 1: Contact Tangerine's customer service at 1-888-826-4374. Make sure to verify your identity for security purposes.

Step 2: Tell them your intention to convert your cash into a deposit. They will explain the process, which typically involves using an affiliated physical bank or ATM.

Step 3: Follow the instructions given to you by the customer service representative, whether that means depositing your cash into another account or into an affiliated ATM, and then transferring the funds to your Tangerine account.

Although depositing cash into a Tangerine account might require extra steps compared to traditional banking, it's clear that Tangerine proves to be an efficient and flexible banking platform. Understanding these options can lend to a more fulfilling user experience, making the most of digital banking convenience!