How to Cancel Your Tangerine Account

If you need to cancel your Tangerine account, this comprehensive guide will pave the way for a smooth process. We will explore three different ways: via online banking, mobile app, and calling customer service. Please proceed with caution before closing your account, ensuring all transactions are completed and your balances are in order.

The Online Banking Option

The Tangerine’s online banking platform provides a convenient avenue for account cancellation. To begin, ensure you have your login details handy; these are your Client Number and PIN.

• Log in to your account via the Tangerine website.
• Navigate to 'My Info and Options’ located at the top-right corner of the dashboard.
• On the dropdown menu, select 'Account Details’ next to the account you wish to close.
• Scroll to the bottom until you find ‘Close Account'.
• Follow the prompts, remember to read all confirmation messages carefully before agreeing to close your account.

Remember, once an account is closed, it can’t be reopened.

The Mobile App Option

If you prefer banking on your phone, the Tangerine Mobile Banking App offers a hassle-free cancellation method. To use this method:

• Open your Tangerine mobile app and log in with your Client Number and PIN.
• Navigate to 'Profile and Settings’ usually represented by a human icon in the corner of your screen.
• Tapping on this displays a list of options. Scroll to 'Close Account'.
• Follow the available prompts. Make sure you triple-check each detail before confirming the closure of your account.

Remember to uninstall the app after you've closed the account to avoid data issues or security threats.

Call Customer Service Option

If online banking or the mobile app don’t suit your needs, or if you have specific questions you want answered, you can opt to call Tangerine’s customer service. The representatives available during the call can guide you through the process.

• Gather all relevant details about the account(s) you wish to close.
• Call Tangerine Customer Service number which is available on their official website.
• After the voice prompt, select the appropriate option for "Account Closure" or "Account Assistance".
• Once connected, express your intention, follow their guidance, and confirm the closure of your account.

Remember, it's always best to have pen and paper handy to jot down any crucial information given during the call.

Conclusion

Closing your Tangerine account doesn't have to be complicated. Whether you prefer online banking, mobile app, or a direct phone call, these three methods provide you with flexible and user-friendly options to get the job done.