How To Close A Tangerine Account

how to close a tangerine account

How to Close a Tangerine Account: A Comprehensive Guide

In today's digitally-driven world, managing your finances has never been easier through online banking. Tangerine's online banking services and mobile app have made everyday banking simpler for thousands but there may be instances when you need to close your account, be it for a switch to a different bank or cutting down on dormant accounts. Here’s your step-by-step guide on how to close your Tangerine account.

Option 1: Using Online Banking

The first method to close your Tangerine account is through their online banking platform. Navigate to the Tangerine website and log into your account using your personal details. Once logged in, head over to the accounts section. Click on the specific account you wish to close and go to the settings or options section. Should you encounter a ‘Close Account’ button, click it and follow the on-screen instructions.

In case you can't find the option, it is prudent to contact their customer service directly. It is essential to ensure that you have zero balance or have made arrangements to transfer the remaining funds before closure.

Option 2: Via The Tangerine App

Wish to close your account on the go? The Tangerine mobile app is a handy option. Log in through the app on your mobile device to get started. Navigate to the account section just like you would on the desktop version. Select the account in question and review the information to ensure it’s the right account you wish to close. Once certain, proceed to checking out the account settings or options for a 'Close Account' tab. If it is not available, contact customer service for assistance.

Again, before attempting to close the account, make sure that the balance is zero or the remaining balance has been transferred to another account. This will help avoid any unnecessary complications or fallout from closing the account prematurely.

Option 3: Direct Consultation Via Customer Service

If you prefer direct assistance or have difficulties navigating the online platform or mobile app, do not hesitate to contact Tangerine's customer service. You can reach out to them through their helpline, available 24/7, making this option convenient for you irrespective of your schedule.

Customer service will guide you through the account closure process. Ensure you have all important information at hand, such as your account details and identification information. Like the other options, make certain all funds have been cleared or moved to a different account before initiating closure.


Whether you've decided to switch to a different bank or simply wish to close a dormant account, Tangerine provides multiple avenues for you to close your account seamlessly. Online banking, the mobile app, and the customer service helpline offer convenience and ease in the process of closing an account. Above all, ensure all the funds are adequately managed before initiating this procedure to avoid unintended consequences.

Should you experience any difficulties during this process, Tangerine's customer service is a reliable resource for guidance and assistance. With meticulous attention to your account details and associated funds, closing your Tangerine account can be an understandable and straightforward experience.