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How to Close a Tangerine Account Online: A Comprehensive Guide

As an online-centric financial institution, Tangerine offers simple and accessible ways to manage your banking needs, including the ability to close your account. The process can be completed through their online banking platform, mobile app, or by calling their customer service. In this article, we will guide you step by step through these three options.

Online Banking Method

If you typically manage your banking on your computer, you can use Tangerine's online banking method to close your account. Here is the process.

• Login to your Tangerine account.
• Go to the 'Profile & Settings' section.
• Select 'Close Account' option.
• Follow the guided process to close your account.

Because Tangerine is all about customer service, you'll be asked about the reason for closing your account. Remember, your responses help Tangerine improve their services.

Mobile App Method

If you prefer the convenience of banking on your phone, Tangerine’s mobile app is an alternative option. Here's the step-by-step process to close your account.

• Open the Tangerine Mobile App on your device.
• Login to your account.
• Navigate to the 'Profile & Settings' section.
• Select the 'Close Account' option.
• Follow the instructions provided to close your account.

The mobile app’s functionality makes this process smooth and intuitive, so you have nothing to worry about. However, you should remember to delete the app after completing the process to secure your personal information.

Calling Customer Service

If you are not comfortable with the online methods or just prefer a more personal touch, calling Tangerine's customer service is a viable option.

• Dial Tangerine’s customer service number: 1-888-826-4374.
• Follow the voice prompts to get to the account closure department.
• Speak with a representative who will guide you through the process.

The phone method is great because it provides an opportunity to address any concerns or inquiries you may have. The only downside might be the potential wait time.

In Conclusion

Whether you choose to use online banking, the mobile app, or a direct call to customer service, closing your Tangerine account is a process designed to be convenient and user-friendly. It's important to note that before closing your account, make sure you've settled all pending transactions and moved your money to a new location to avoid any inconveniences. If you have any questions or encounter issues during the process, Tangerine's customer service is always ready to assist.

Remember, managing your financial life is critical, and you must choose the paths that best suit your needs and circumstances. Good luck with your next financial venture!