How to Close Your Tangerine Account - A Comprehensive Guide

In our digital era, managing finances often involves more than a quick visit to a local bank branch. Tangerine, a Canadian direct bank, offers its customers the convenience of handling the bulk of their banking needs online or through its mobile app. However, there may come a time when you consider closing your account. Whether it's due to a change in financial situation, a move to another banking institution, or any other reason, this article will walk you through the necessary steps to close your Tangerine account seamlessly. This guide will provide you with options to close your account either through online banking, their mobile app, or via calling customer service.

Option 1 - Closing Your Account via Online Banking

Online banking is one of the most straightforward ways to close your Tangerine account. Here's how:



• Log into your Tangerine account using your Client Number and PIN.


• Once logged in, navigate to 'My Accounts'.


• Under 'My Accounts', select 'Manage my Accounts'.


• Choose the account you wish to close and click on 'Close Account'.


• Follow the prompts to confirm and finalize your account closure.

Option 2 - Closing Your Account via the Mobile App

If you prefer using the Tangerine mobile app, the process of closing your account is similar to online banking:

• Open the Tangerine mobile app on your device.
• Login with your Client Number and PIN.
• Once logged in, select 'My Accounts' from the main menu.
• Choose the account you wish to close and tap on 'Close Account'.
• Follow the prompts to complete the closure of your account.

Option 3 - Call Tangerine Customer Service

If you're not comfortable using online platforms or simply prefer human assistance, you can always call Tangerine's customer service to close your account:

• Dial Tangerine's customer service number: 1-888-826-4374.
• Once connected, choose the option for 'Account Closure'.
• You’ll be asked some questions to confirm your identity for security purposes.
• Once verified, inform the representative that you wish to close your account and follow their instructions.

Regardless of the method you choose, remember to ensure that your account balance is zero and that there are no pending transactions before proceeding with your account closure. If you encounter any difficulties, don't hesitate to contact Tangerine's customer service for help.

Conclusion

Closing a Tangerine account is a relatively easy process, whether you choose to do so online, through the mobile app, or on a phone call with customer service. Just remember to handle any remaining balance and pending transactions before proceeding with the closure. This comprehensive guide is meant to assist you in this process, providing an easy-to-understand and follow series of steps, thus making your banking experience with Tangerine as simple and efficient as possible.