How to Get a Void Cheque on the Simplii App: Your Ultimate Guide

Whether you're setting up a direct deposit or pre-authorized debit, a void cheque is often necessary. If you're a Simplii Financial customer, you'll have several convenient options available to retrieve your void cheque, including through online banking, the mobile app, or a call to customer service. This article will guide you through each process step-by-step, ensuring you have the knowledge to navigate your way successfully.

Option 1: Using Simplii Online Banking

Desktop-accessible Simplii Online Banking is one of the options that offers a straightforward route to void cheque retrieval.

• Access the Simplii Financial website and log in with your ID and password.
• From here, navigate to the 'Account Details' section in the 'My Accounts' page.
• Select the account for which you require a void cheque. This will open up detailed information about your account.
• A link labelled 'Void Cheque' should be visible in this section. Clicking on this will give you a PDF of your void cheque, which you can then download, print, or forward as necessary.

As you can see, online banking provides an easy route for retrieving your void cheque, as long as you have desktop or laptop access. However, if you prefer using your phone, Simplii also has a mobile app option.

Option 2: Using the Simplii Mobile App

With convenience on its mind, Simplii has made it incredibly simple for users to access their void cheque via their mobile application.

• Start by downloading the Simplii app from your relevant app store and then log in.
• Just akin to the online banking process, navigate to 'Account Details' in the 'My Accounts' section.
• Select the account you wish to get a void cheque for.
• Then click on the 'Void Cheque' option to get a virtual image of your void cheque.

With this method, you can access and send a void cheque anytime, anywhere. But if you prefer talking to a real person and getting assisted through the process, Simplii's customer service is more than willing to help, too.

Option 3: Calling Simplii Customer Service

If you're not comfortable with online platforms or simply prefer human interaction, calling Simplii's customer service offers an excellent, human-centric option:

• Dial Simplii's customer service hotline, available 24/7.
• Explain your request to the customer service representative.
• The representative will verify your details for security and then assist you through the process of getting a void cheque.

This method may not be as straightforward as the digital options, but sometimes the human touch offers the exact help and assurance some customers need.

Conclusion

Simplii Financial, one of the pioneers in digital banking, provides its users with versatile options to suit their comfort level and lifestyle. Whether it's through the online banking platform, the easy-to-use mobile app, or the dedicated customer service, getting a void cheque has never been simpler. No matter your preference, Simplii has got your needs fully covered.

Remember, if you ever get stuck, don't hesitate to reach out to Simplii's customer service representatives who are always ready to assist