Understanding How Long It Takes to Get a Bank Draft from Simplii

When you need a certified method of payment that guarantees the recipient you have the available funds, a bank draft is your go-to option. Simplii Financial, a wholly-owned direct banking brand of CIBC, offers a reliable way to access the service. However, one common question most Simplii users ponder is the duration it takes to acquire a bank draft. This article offers an in-depth insight into obtaining a bank draft from Simplii through online banking, their mobile app, and customer service. 

The Online Banking Option

One of the convenient ways to acquire a bank draft from Simplii is through its online banking platform. The process involves signing into your Simplii account online and making a request. Notably, the speed at which you receive your bank draft heavily depends on several parameters, including the time you make the request and the delivery method you choose.

You should expect to receive your bank draft within 3-5 business days if you request it during weekdays within the business hours. However, if you make your request outside business hours or over the weekends, the processing could delay. This delay results from the non-business days or hours which banks typically don't process transactions.

Do keep in mind that this might vary sometimes due to unforeseen circumstances like system maintenance. Hence, if you need the draft for an urgent matter, it would be wise to make your request well in advance.

The Mobile App Option

The technology-centric approach adopted by Simplii enables users to swiftly request a bank draft through their mobile app. The Simplii mobile app is intuitively designed for user-friendliness, allowing users to navigate through the bank draft request feature easily.

The steps involved are signing in to your account on the app, navigating to the bank drafts section, and following the prompt instructions. Just like in online banking, the expected waiting period is around 3-5 business days on a weekday request and could be longer when made over the weekend or outside business hours.

The mobile app provides notifications regarding your request's status, which you can enable to monitor the process. This way, you'll be updated, and you can know when to expect your bank draft.

The Customer Service Option

If you would prefer a human interaction during your bank draft request, Simplii's customer service can be a beneficial option. It involves making a phone call to the Simplii customer service department and following their instructions to order a draft.

The service representatives are adept and can help expedite your request adequately. However, similar to other channels, obtaining your draft can take between 3-5 business days if requested within normal working hours.

One of the additional benefits of this method is that you can directly inquire about the process and have your questions answered rapidly. However, do keep in mind the customer service operating hours when deciding to use this option.

In conclusion, whether you choose online banking, the mobile app, or customer service, the key to receiving your bank draft quickly from Simplii is to make your request within business hours and preferably on business days. Give yourself plenty of lead time, especially if your draft is for a sensitive transaction with a deadline.

Regardless of which method you choose, Simplii Financial makes the process of requesting and receiving a bank draft simple and user-friendly. Their digital banking platforms and well-informed staff ensure top-notch customer service to deliver your draft as quickly as possible.