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Discovering Your Credit Score on RBC: Online Banking, Mobile App, and Customer Service

In today's world, understanding and maintaining your credit score is essential. For many Canadian citizens, the Royal Bank of Canada (RBC) is the go-to for finance-related services. One important service that RBC offers is providing customers with their credit score. If you're wondering how to find your credit score on RBC, there are three avenues you could take – online banking, the mobile app, and the customer service hotline.

Menu Option 1: Online Banking

RBC Online Banking provides an easy way to access and manage your finances from any location. In addition to viewing account balances and transactions, you can also easily view your credit score directly from the online portal. This option offers a high level of convenience and flexibility for those comfortable with digital banking.

Follow these step-by-step instructions to access your credit score through RBC Online Banking:

• Login to your RBC Online Banking account.
• Navigate to the 'Accounts Summary' page.
• Click on the 'View Your Credit Score' link, typically found on the side menu.
• Click 'Continue' to accept the terms and conditions and access your credit score.

Note: Viewing your credit score via RCB Online Banking won't impact your credit score. Also, this feature is free and updates every week, giving you regular insights on your credit standing.

Menu Option 2: Mobile App

RBC also offers a mobile app that is as feature-rich as its online banking platform. By having the app on your smartphone, you can access your credit score on-the-go, giving you the freedom to check your financial health anytime, anywhere.

Here's a quick guide on how to use the RBC Mobile App to access your credit score:

• Download the RBC Mobile App from Google Play Store or Apple App Store and install it on your smartphone.
• Login using your RBC Online Banking credentials.
• From the home screen, select the 'More' option, usually represented by three dots or lines.
• Select 'Credit Score' from the dropdown menu.
• Click on 'Continue' to view your credit score.

Menu Option 3: Customer Service

If you're less comfortable with online platforms or prefer human assistance, RBC's Customer Service hotline is another great avenue to find your credit score. Whether you need help navigating the online platforms or feel more secure speaking to a representative, the RBC Customer Service team is ready to help.

Here's how to use the RBC Customer Service line to access your credit score:

• Call the RBC customer service hotline at 1-800-769-2511.
• Follow the automated instructions to speak to a banking advisor.
• Request your credit score. Wanting to keep your details private, the advisor will ask a series of security questions to verify your identity.
• Once verified, the advisor will disclose your credit score.

In closing, it's never been easier to access your credit score through RBC. Whether you prefer online banking, using the mobile app, or calling customer service, each method is designed keeping customer convenience and security in mind. Regularly keeping an eye on your credit score ensures that you are in good financial standing and helps you stay on top of your financial health.