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When Does RBC Send a New Credit Card? Exploring Online Banking, Mobile App, and Customer Service Options

Obtaining a new credit card from the Royal Bank of Canada (RBC) is a simple process, but it often brings one question to the forefront - when does RBC send a new credit card? The anticipation can be nerve-wracking, but it’s not something to lose sleep over. Answering this question involves exploring three different avenues RBC offers to its customers - online banking, mobile app, and customer service.

Option 1: Online Banking

One of the easiest ways to find out when your new RBC credit card will arrive is through their online banking platform. This information is readily available and easy to access, whether from home or on the go.

• Firstly, log in to your online banking account.
• Navigate to the 'Account Information' section and select your credit card account.
• You should be able to view your card's status here, including application approval and estimated delivery time.

However, if this information doesn't answer your question satisfactorily, you can always send a secure message to customer service through online banking to inquire about your card's status.

Option 2: Mobile App

RBC's mobile app offers an alternative to those who prefer banking from the convenience of their mobile devices. This service is designed for ease of use and maximum efficiency.

• To begin, ensure you have the RBC mobile app installed on your phone. If not, it's available for download from the Apple App Store or Google Play Store.
• Log in using your online banking information.
• From your dashboard, select your credit card account to view its status.
• Just like with online banking, if the status doesn't provide enough detail, you can message RBC's customer service directly from the app.

Option 3: Customer Service Call Centre

If you're more comfortable talking to a live person, RBC's call centre is a valuable resource. Their customer service representatives are trained to answer all your inquiries and assist you further.

• Contact RBC's customer service at 1-800-769-2511.
• After verifying your identity, ask about the status of your new credit card.
• The representative will provide detailed information regarding your card delivery, including the processing time and estimated arrival date.

You can contact customer service as frequently as necessary to check on your card's status. Whether you prefer online banking, the mobile app, or the personal touch of a phone call, RBC is accessible whenever you need assurance about your new credit card's delivery date.

Conclusion

When it comes to knowing when RBC sends a new credit card, you have multiple options to choose from. Each is designed to provide easy and speedy feedback to customers. Remember, getting a new credit card is a process designed to prioritize your convenience and peace of mind. So, whether you choose online banking, the mobile app, or a simple phone call to customer service, rest assured – RBC has you covered.