What To Do When Your Credit Card Expires: A Guide For RBC Clients

As an RBC client, it is essential to understand how to handle your credit card's expiration. In this guide, we will explore three main options available: utilizing online banking, the mobile app, and contacting the customer service department. These options are not only efficient, but also allow for a seamless transition to a new credit card.

Option 1: Using Online Banking

Online banking with RBC provides a simple, stress-free method for handling your expired credit card. You can request a new card, monitor its dispatch, and activate it once it arrives, all from the comfort of your home.

• Log on to your RBC online banking account. Ensure that you have your username and password on hand.

• Navigate to the credit card section. Here, RBC displays all your credit card information, including its current status.

• Request a card renewal. This option is generally visible once your current card is nearing its expiration date.

• Verify personal information. Before sending a new card, RBC will verify your personal details. Update any changes if needed.

• Order and Activate. Once you've verified your details, order the new card and set a pin. You can activate it once you receive it.

Option 2: Via the RBC Mobile Application

Convenience is the catchword of today's banking, and what better way to epitomize this than through mobile banking. The RBC Mobile app lets you manage your expired credit card quickly and effortlessly.

• Login to the RBC Mobile app. Use the same login credentials as your online banking account.

• Find your credit card account. In the 'Accounts' section, tap your credit card account with an approaching expiration date.

• Request for renewal. Follow the renewal prompts that pop up in the 'Account Details' section.

• Verify your information. The app might ask you to confirm your personal information. Make sure to update changes if any.

• Place the order. After verification, place the order for your new card and activate it once received.

Option 3: Via RBC’s Customer Service

If you'd rather not involve technology in the process, reaching out to RBC's customer service department is a viable option. You can replace your expired card with a simple phone call.

• Contact the customer service team. Dial RBC's customer service line at 1-800-769-2511.

• Provide Card Details. Be ready to provide your expired credit card's details and your personal information for verification purposes.

• Order your new card. After verification, the agent will process your request and send the new card to your registered mailing address.

• Activate the card. Once received, you can call the same number to activate the card.

With these three options, RBC ensures the card expiry process is a breeze for its customers. So the next time your RBC credit card nears its expiration, follow these steps for a smooth transition to your new card. Remember, if you face any trouble, RBC's robust customer service is just a call away.

Postscript

Expired plastic is part of life. But with this step-by-step guide to managing your expired RBC credit card, you can avoid any potential headaches. Choose the method that best suits you and enjoy unwavering service from one of Canada's largest banks.