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Introduction

The death of a loved one often comes with numerous administrative tasks. One less than obvious but, nevertheless, critical duty is the cancellation of the deceased's Social Insurance Number (SIN) card. Many Canadians may not fully understand the process, but it is a task to aid in preventing identity theft. This guide aims to elucidate the methods of SIN card cancellation following a death, via website, mobile app, and call centre.

Cancellation Via the Website

The Service Canada website provides the most direct pathway to cancel a SIN card. Initially, you will need the deceased's SIN and proof of death. Once you acquire these documents, follow the steps below:

• Access the Service Canada website.
• Choose the 'SIN' option from the list of services.
• Click on 'Report Death' to commence the process.
• Complete the form by filling in the required details.
• Upload the scanned documents as required.
• Submit the form, and the cancellation process begins.

While the process is straightforward, ensure you correctly input the information and check it before submission, as errors may delay the process.

Cancellation Via the Mobile App

Service Canada also provides a mobile app designed to serve Canadians better. The procedure to cancel a SIN card using the application is similar to the website process:

• Download the Service Canada app from the App Store or Google Play store.
• Create an account if you do not already have one.
• Follow the prompts to the SIN section.
• Select 'Report Death'.
• Fill out the form accurately and upload the required files.
• Submit the form, thus, initiating the cancellation procedure.

Ensure you are in an area with reliable internet connection while using the mobile app because the app requires steady internet accessibility.

Cancellation Via Call Centre

If you prefer a more personal approach or lack reliable internet connection, you may cancel a SIN card through the Service Canada Call Centre. The process involves phone conversations with Service Canada representatives:

• Contact Service Canada on 1-800-206-7218 and choose the SIN-related service when prompted.
• The operator will guide you through the process and ask for relevant information.
• You will be asked to mail copies of the documents directly to Service Canada.

This process may take longer because it relies on mail, but it is an equally valid option for situations where online channels are not suitable.

Conclusion

Dealing with administrative tasks after a bereavement period may not be a preferred activity, but they are necessary. Service Canada has provided multiple avenues to perform this task, all with a level of convenience suitable to different situations. Although these tasks may seem tedious, they protect the deceased from identity theft and further aid in tying up their earthly affairs. It is always good to consult with the deceased's lawyer or executor of the will to ensure the correct procedure is followed.