Understanding Zoom: A Brief Overview

The Emergence of Zoom

Zoom Video Communications, popularly known as Zoom, is a US-based technology company that provides videotelephony and online chat services aimed at businesses of all sizes. The application offers digital video conference, web conference, webinars, and other collaborative interfaces. After its launch in 2011, the company managed to set a new standard in video communications, particularly with the onset of the COVID-19 pandemic, during which millions of people turned to the platform for work, education, and social interactions.

Benefits of Using Zoom

Zoom is renowned for its exceptional quality of video and audio, impressive array of features, and low bandwidth requirements. The tool offers features that are easy-to-use and access for both beginners and advanced users. Besides, its compatibility extends to Windows, Mac, Linux, iOS, and Android, enabling ease of use across different platforms. Additionally, the innovative breakout rooms for smaller group discussions, interactive whiteboards, built-in scheduling, and other functionality tremendously boost its user's experience.

Necessity to Update Zoom Software

An update of software is essentially releasing a refined, improved, and enhanced version of it. Updating Zoom app is crucial for enhancing its overall performance and adding new features. This often provides a seamless user experience and ensures that the software runs efficiently. Moreover, updates often include safety patches resulting from discovered potential security vulnerabilities, making it a necessary step for users interested in maintaining their security and privacy.

Step-by-Step Guide to Update Zoom

Updating Zoom on a Desktop

Zoom usually alerts the user of the availability of an update when they start the application. However, users can also manually search and apply updates. Steps include opening the Zoom desktop client, clicking on the profile picture, and then selecting "Check for Updates" from the dropdown menu. If there is an update, a prompt message will pop up, and the user should click "Update".

Updating Zoom on a Mobile Device

The process for updating Zoom on mobile devices is similar to that of most mobile applications. For Android users, they should open 'Google Play' app, search for Zoom and click 'Update' if available. For iOS devices, users should open 'App Store', click on the 'Updates' icon at the bottom right. If Zoom appears in the pending updates, they should tap 'Update'.

What to Do After Updating Zoom

Once the update is complete, users may need to restart the application. Then, they need to log in again with their credentials, and confirm that the update was successful. By checking the version number in the 'About Zoom' section, one can verify the update. Moreover, changes should be noticeable, particularly if the update brought about new improvements or features to the platform.

Common Problems and Troubleshooting When Updating Zoom

Why the Update Button is Unavailable

At times, despite an update being available, the 'Update' button might not appear. Several reasons might cause this - perhaps the user is not the zoom account admin or the account lacks the privileges to apply the update. In such circumstances, users can contact their system administrators for help. Alternatively, downloading the latest version directly from the Zoom website could be helpful.

Experiencing Issues After an Update

Just like any software, Zoom updates sometimes lead to unforeseen issues with the app. When the application doesn't work as expected after an update, uninstalling and reinstalling the latest version from the Zoom website might resolve the problem. Contacting Zoom support is a plausible option if the issue persists.

Can't Update Zoom on Mobile Devices

Several factors could hinder the updating process of a Zoom app on a mobile device such as incompatible device, lack of storage space, or an unstable internet connection. An immediate solution could involve managing storage space, checking internet connection, or even resetting the App store's cache for android users. If none of these options work, the user could uninstall and install the app again for the updates to take effect.