Understanding Freedom Mobile's Network

The Origin and Growth of Freedom Mobile

Freedom Mobile, initially launched as Wind Mobile in 2008, is the fourth-largest telecommunications service provider in Canada. The company changed its brand name to Freedom Mobile in 2016 after being acquired by Shaw Communications, marking a new phase of network improvement and expansion. Freedom Mobile's operation has been characterized by continuous endeavors to upgrade and strengthen their infrastructure, providing consumers with more dependable, high-speed access to mobile data services. These strategic advancements have been designed to ensure customer satisfaction and enhance the company's competitiveness in the Canadian telecommunications market.

Freedom Mobile's Network Infrastructure

Freedom Mobile operates on its own network infrastructure – independent of the country's top three telecommunications companies. The company utilizes Band 4 (AWS-1) for their 3G HSPA+ and 4G LTE networks. For their LTE network, Freedom Mobile leverages Band 66 (AWS-3), which it acquired in 2016 for enhanced capacity and speed. The company's recent advancements in rolling out Voice over LTE (VoLTE) and Wi-Fi Calling services further prove their commitment to using their unique network infrastructure to deliver superior communication solutions.

Freedom Mobile's Network Performance

Despite being the youngest among the top four carriers in the country, Freedom Mobile has made impressive strides in the enhancement of its network performance. The service provider is focused on establishing a robust and reliable network, capable of supporting a wide array of mobile services ranging from voice calls to data-heavy applications. Their commitment to constantly innovating within their own exclusive network shows a promising future for Freedom Mobile's customers and their service experience.

Assessing the Benefits of Freedom Mobile's Network

Price Competitive Packages

One of the major advantages of Freedom Mobile's independent network operation is its ability to offer price competitive packages. The company's decision to operate on its own network infrastructure has allowed Freedom Mobile to pass on savings to its customers. They are able to offer more generous data allowances and affordable plans compared to other significant players in Canada's telecom market.

Wide Network Coverage

Despite initial criticisms about network coverage, Freedom Mobile continues to invest in its infrastructure to expand its reach. Currently, the company provides coverage to 90% of Canadians. Their continuous expansion and improvement efforts make them an increasingly viable option for customers needing quality network service across the nation.

High-speed Internet Services

Freedom Mobile's use of advanced LTE bands allows for high-speed internet services, increasingly crucial in the current digital age. The company's infrastructure is designed to handle data-heavy tasks such as streaming, browsing, and gaming on mobile devices, resulting in a seamless experience for users.

How Freedom Mobile Stacks Up Against Other Networks

Freedom Versus The Big Three

When compared to the "Big Three" – Bell, Rogers, and Telus, Freedom Mobile is an appealing alternative due to its pricing and package configurations. While the network coverage of these larger competitors might be more comprehensive, Freedom Mobile continues to invest in infrastructure development and holds a compelling value proposition for customers prioritizing affordable service.

Network Quality and Performance

Freedom Mobile's quality and performance are on an upward trajectory. With increasing investments in its infrastructure, improving speed and connectivity, the company continues to up its game in the Canadian telecommunications scene. In terms of network performance, Freedom Mobile's strides in the last few years, coupled with its competitive pricing, make it an attractive option for many Canadians.

Customer Service and Satisfaction

In the area of customer service, Freedom Mobile shows commitment by ensuring a seamless user experience at all customer touch points. With various channels of customer service, including calls, emails, and physical retail locations, Freedom Mobile endeavours to cater to customer needs and enhance their satisfaction. The satisfaction and loyalty of Freedom Mobile's customers is a testament to their effective network and commendable service.