How To Cancel Dashpass

how to cancel dashpass

Understanding What DashPass Is

The Significance of DashPass

Being a renowned membership service provided by DoorDash, Dashpass offers a multitude of benefits to its users, primarily including minimized service fees and free delivery for orders above $12 from participating eateries. Simply put, for individuals or families who frequently order from DoorDash, DashPass can optimally minimize costs that can incrementally add up.

DoorDash and the DashPass Feature

As a leading food delivery service, DoorDash is renowned for its user-friendly interface and extensive restaurant listings. DashPass is an invaluable feature integrated within this platform specifically designed for frequent users. It operates on a subscription basis, and users pay a monthly fee for access to exclusive benefits, therefore adding immense value to the user's experience when ordering through the app.

The Cost Benefits of Using Dashpass

There's a lot more to DashPass than meets the eye meaning, its benefits extend beyond merely saving on delivery fees. For one, the subscription can pay for itself if users order more than twice a month, given that delivery fees can range between $2 to $5. Furthermore, subscribers save on service fees, which can go up to 15% of the total order price. More importantly, frequent users get to enjoy premium features like DashPass 'Deals of the week' that offer discounts on popular meals from top-rated restaurants.

Instructions on Cancelling DashPass

Cancelling DashPass through the DoorDash App

The flexibility of the DashPass subscription is such that users can cancel at any time as they are not locked into any form of contract. This cancellation process can be done directly through the DoorDash app. Here, users would navigate to the Account settings, select 'Manage DashPass,' and proceed to choose the 'End Subscription' option. A confirmation message will appear to validate completion of the cancellation process.

Cancelling DashPass through the DoorDash Website

The cancellation process can also be achieved through the DoorDash website. After logging into the user account, one would select 'DashPass' from the menu on the left-hand side. A new page showing the details of the subscription, including the next billing date, will appear. On this page, the user would click on 'End Subscription' and follow the prompts to complete the cancellation process.

What to Know When Cancelling DashPass

It's crucial to be aware of a few points when cancelling DashPass. For one, users should note that DashPass will not refund the subscription fee charged for the current month if the account is cancelled before the next billing cycle. Additionally, DashPass does not automatically cancel when the app is uninstalled from the user's device, and users need to actively go through the cancellation process to stop future charges. Lastly, just because the subscription is cancelled, it doesn't mean that DoorDash stops entirely — users can freely order from the platform at regular prices.

Necessary Steps After Cancelling DashPass

Confirming the Cancellation of DashPass

Post cancelling DashPass, it's essential to make sure that the cancellation has been confirmed. This verification intent can be achieved by checking the user's email for a confirmation message from DoorDash, reaffirming that DashPass has been cancelled successfully. If the email does not surface, users should contact DoorDash customer service for additional help.

Checking Billing Statements

It's advisable to monitor one's billing statements for the next few billing cycles to ensure no extra charges for DashPass show up. This annual scanning activity can be a good way to ensure there are no remnant charges, and if they exist, it's recommended to contact DoorDash customer service to rectify the error.

Getting Adjusted to Regular Pricing

Upon cancelling DashPass, users will return to DoorDash's regular pricing model, including full charges for delivery and service fees. This post-cancellation reality would mean that users should re-acclimatize to not having the perks DashPass provides and brace themselves for cost increments within the platform's ordering process.