How To Cancel Audible Membership

how to cancel audible membership

Understanding Audible's Membership Structure

The Basics of Audible Membership

There are numerous benefits to being an Audible member. From a massive selection of audiobooks to exclusive member-only promotions and sales, the platform certainly has its perks. However, for an array of reasons, you may want to cancel your membership. But before we delve into how to cancel it, it's important first to understand how Audible's membership is structured. Their membership plan is categorized into two main parts: The Gold and the Platinum. Each category is further divided into Monthly and Annual subscriptions. Depending on the plan you've chosen, you're billed either monthly or annually.

Membership Perks

As an Audible member, you stand to enjoy numerous advantageous features. First, you get credits every month or year, depending on your subscription, and you can use these credits to buy Audible books in any size or cost. Second, Audible allows rollover of any unused credits to the next month. This rollover option is, however, only available for up to 6 months. Moreover, if you've already exhausted your credits, and there's an audiobook you'd like to purchase, there's a member-only 30% discount that you can utilize.

The Drawbacks

While Audible's memberships offer great benefits, certain facets may not sit well with all users. For instance, despite the feature to roll over unused credits, if the credits are not used within 6 months, you lose them. Moreover, if you decide to cancel your membership, any unused credits in your account will be forfeited. Some users may also feel restricted by the lack of customization options in Audible's predefined plans. This may lead some users interested in customizing their experience more readily to consider the cancellation process.

Steps On How To Cancel Your Audible Membership

Canceling Through The Website

To cancel your Audible membership through the website, you start by logging in to your account, navigating to the 'Account Details' section, and click 'Cancel my membership.' An important factor to note is that if you choose to cancel online, any unused credits in your account will be lost. Therefore, before initiating the cancellation, ensure to redeem any credits you may have.

Canceling Through Customer Service

Another way to cancel your membership is by contacting Audible's customer service. They can be reached through phone, email, or live chat. It's worth noting that sometimes, customer service may offer to put your account on hold instead of outright cancellation. This could be a good option for those who're unsure if they want to leave the platform completely. However, if you're determined to cancel, politely decline and proceed with the cancellation.

Possible Challenges

Canceling your Audible subscription is generally a straightforward process. However, some users have reported difficulties canceling their subscriptions. Some state that they are unable to locate the 'Cancel Membership' button while others have mentioned that their requests to cancel via customer support go unheeded. If you encounter any of these problems, and you're unable to cancel through the website, reach out to Audible's customer service; they're typically very responsive.

What To Do After You Cancel Your Audible Membership

Audiobooks You've Purchased

One common worry that people have when they want to cancel their Audible membership is what happens to the audiobooks they've already purchased. The good news is, once you've bought an audiobook on Audible, it's yours to keep forever, even after you cancel your membership. You'll still be able to access and listen to your purchased audiobooks on the Audible app or through the website.

Potential Alternatives

If you've decided to cancel your Audible membership, you're probably thinking about possible alternatives. There's a range of other audiobook platforms to choose from. Some of the most popular include Librivox, which is a free platform that offers public domain audiobooks, and Scribd, which offers a flat rate monthly subscription.

Reactivating Your Account

If you've cancelled your Audible membership but later decide you want to enjoy the platform's benefits, you're in luck. Audible allows past members to easily reactivate their accounts. To reactivate, you simply log in, go to the 'Account Details' section, and select 'Reactivate my membership.' This renews your membership plan and allows you to continue enjoying Audible's wide range of audiobook offerings.