How to Cancel an Interac Transfer with TD: A Comprehensive Guide

In this digital age, transferring money has never been easier. With TD, you can easily send money to your family, friends, or anyone with an email or Canadian mobile number via Interac e-Transfer. But what if you've made a mistake? Is canceling an Interac e-Transfer possible? Don't worry; it's entirely possible, and we'll guide you through the process step by step.

Cancelling Interac e-Transfer via Online Banking

Online banking with TD provides a seamless way to cancel a sent Interac e-Transfer. Follow the steps below:

• Log into your TD EasyWeb account.
• From the main dashboard, select “Transfers”.
• Click on "Interac e-Transfer".
• A new page will open showing all your transaction history. Find the e-Transfer you want to cancel and click on the "Cancel" button next to it.
• A popup window will appear asking you to confirm the cancellation. Click on the 'Yes' button.
• If the e-Transfer hasn't been deposited by the recipient, your money will be credited back to your account.

Cancelling Interac e-Transfer via TD Mobile App

If you prefer managing your finances on the go, you can cancel an Interac e-Transfer using the TD mobile app. Here's how:

• Open the TD mobile app on your device.
• Log in with your username and password.
• Navigate to the "Transfers" section.
• Select "Interac e-Transfer History".
• Find the e-Transfer you wish to cancel and select "Cancel" on the right side of the screen.
• Confirm the cancellation when prompted. Your money will be refunded to your account if the recipient hasn't yet deposited the e-Transfer.

Calling TD Customer Service to Cancel Interac e-Transfer

If you're having trouble cancelling the transfer online or prefer a more personal touch, reaching out to TD's Customer Service might be your best option. Here's what you need to do:

• Call TD's Customer Service at 1-866-222-3456.
• Wait for the menu options and select the option that suits your needs. You may need to provide some account-related information.
• When connected to a representative, explain the situation and request help to cancel the Interac e-Transfer.

Remember, time is of the essence when cancelling an Interac e-Transfer. The ability to cancel a transfer is only available until the recipient deposits the funds. If they've already done so, the process becomes more complex, and reversing the transaction may not be possible. Always double-check the details before sending an e-Transfer.

Conclusion

With TD's online banking platform, mobile app, and dedicated customer service team, cancelling an Interac e-Transfer is a breeze. Now, even if there's an error in your transactions, you know how to rectify it. Just remember - act quickly!